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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Rich Wood. Great Sales man!

Not only did they help us get a awesome used car, but they helped us get in the car I have wanted for a while now. Thank you so much AutoMax!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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fastest and easiest car buying experience

Our salesman was Ryan Frazier, I would highly recommend him! The whole experience was the fastest and easiest I have ever had buying a car. He made the whole process simple and pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Satisfied costumer

Bought a pick-up truck there a couple of years ago, never had any issues with and was looking for a car for wife, prior to trading it in she was rear-ended and there went any trade in value. Ernesto was the sales person I dealt with he went above and beyond the expectation of a sales person. The trade was not even looked at by adjuster yet Ernesto not only a motivated sales person but recognizes the importance of costumer service taken are trade in the next day to have looked at for estimate on repairs. Ernesto is a asset to the automax family displaying professionalism, integrity, and attention to costumer detail.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great first car buying experience

This was a great first car buying experience. Dan and Scott were both very professional and knowledgeable and offered a fair and reasonable price with no pressure. The dealership definitely has won our family over and we look to continue to do business with them in the future. Thanks for everything guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I would recommend

We bought a car we saw on the Internet. Kris was very helpful to me and my husband when we went to automax for a test drive and when applying for a loan. Joel saw us through the rest of the sale and also just as helpful and friendly. Everyone we talked with was upfront and did not pressure us to buy or rush us. Which is a plus for me. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Salesman Joel Tomlinson

We went in with the idea of selling my wife's car outright but while there, a 2013 Dodge Durango caught my eye. When we asked about it, Joel Tomlinson came over to talk to us about it. Because of Joel's knowledge of the Durango, we also decided to trade in my car (hadn't brought it in - wasn't going to sell it, but got a fair offer for it as well.) The Durango had less than 13K miles on it and it was in pristine condition. Joel was extremely knowledgeable of the car, knew all of the features and spent quite some time going over it with us. I have to say, that this was the best car buying experience I have ever had and that's after buying all "new" cars previously. There was no high pressure or hard-balling and Joel was able to spend the time necessary to put together a deal that we were looking for. The trade in and finance process were very easy also. We all went home with the Durango, and Joel drove my car back to Automax.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Our Salesman Joel Tomlinson was awesome!

my over all experience with Auto Max was wonderful and I couldn't have asked for a better salesman. I always dread going to buy a car because of the high pressure and the games I feel they play. I always spend hours of my time that I don't have at the dealership and that was NOT the case this time. Joel was very patient with the several vehicles I test drove and after I decided on the one I wanted the processes was so quick and easy I could not believe it. Best experience thus far I have had buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service at Automax of ocala with Joel

He made sure we got the payment we wanted at the lowest price possible abd worked with us for awhile making sure we were completely satisfied, my first time finanacing and he made it very easy and hastle free. He name was Joel. I bought a 2011 hyundai sonata 2.0t. I would recamend anyone go to Joel, very great personality to work with, and makes sure you get exacty what you want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service and professionalism !!!

Salesman Dan Gallagher was very friendly and professional and it convinced me to buy from AUTOMAX. Finance man Dave was outstanding and worked hard to make the sale happen. I will recommend my friends to shop at Automax when their need arises for a car. Very Satisfied and pleased with the treatment I received. Yours truly, Calvin Murray

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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SUPERIOR EXPERIENCE

MY HUSBAND AND I BOUGHT A VEHICLE LAST SATURDAY FROM SALESMAN: RYAN FRAZIER, WHAT A WONDERFUL CAR EXPERIENE. HE MADE OUR BUYING PROCESS VERY EASY WITH NO PRESURE. OUR NEW CAR WAS FUELED AND CLEANED UP BEFORE WE LEFT THE LOT. AND THE FINANCE MANAGER: JOE FULNER MADE THE FINANCING PART OF OUR EXPERIENCE EASY AND WAS ABLE TO GET MY HUSBAND FINANCE WITH AN EVEN LOWER INTEREST RATE. WE THANK HIM FOR THAT. WE WILL DEFINITELY BUY OUR NEXT CAR FROM AUTOMAX AND TELL OUR FRIENDS ABOUT THEM. THANK YOU YOU GUYS!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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