Auto Advantage by Discovery Auto Group

I was searching the net and pricing seemed fair for the market. Ultimately I bought a vehicle closer to home but they did a good job of answering questions, following up and not being annoying. Good hunting.

Got my Nissan cube financed from auto advantage, the general manager said they would send me a bill to remind me of my car payments on september 2. I'm still waiting for the bill today, I called over there & the receptionist said they NEVER send bills out. She also gave me some number to call, didn't tell me what for. Called back a few minutes later to see if I could just send it to them since it was financed through auto advantage & the girl was beyond rude to me. & here I am, late on my car payments not knowing where to send the money for it. Because auto advantage won't tell me!!!!

Went into dealership and asked specifically to speak to Sales Manager. I was asked to be seated until the Manager became available. Another person approached me, looked me in the eye and introduced himself as the Sales Manager. After a lengthy conversation he asked me to have an appraiser view my trade in vehicle. He reiterated that "he" had authority to make an offer. I subsequently found out that he was a "Sales Associate" with NO authority over my trade in whatsoever. He baited me with a dishonest representation of his authority. I would never do business under those circumstances. A subsequent conversation with the real sales manager concluded with an apology.

I purchased a 2012 Cadillac CTS-V for my wife on June 28, 2013. I called the dealership about an online listing and talked to Brett Pettit. I told him I wanted to make the purchase a surprise for my wife. I put a deposit down on the car to hold it and then Brett Fedex'd the contract to me overnight. I was originally going to ship the car but a trip came up that put me close enough to there to pick up the car myself. I told Brett of the change of plans and he bought a nice bow to put on the grill. When we picked up the car, my wife was completely surprised and teared up. It is a phenomenal car and it was pristine just as he described. I saw a couple bad reviews on here about Auto Advantage so I really wanted to let people know I had a good experience with them. Justin K.

You cant beleive anything they tell you. They will take your car for nothing and talk you into a down payment, sign the contracts send you home with car and then tell you to come back to renegoitate. I wouldnt trust them no further then I could throw them!!!

You have to b very careful when dealing with them. They will tell you that you are aproved....sign contracts and let you dive car home. Then call you days later telling you that you need to come back in to "talk". I wouldnt trust them!!!!