Reviews
No pressure
See Dan E. He knows cars. No pressure. Nice cars, too. I got theJeep I was looking for. Thanks, Dan!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Betty we are glad you enjoyed the ease of the process here at Auto Advantage
Mister
Good customer service. Salesman met us on the sidewalk near front doors. Quickly got the specific vehicle I was interested in and arranged a test drive. Since I was only interested in the one vehicle and still comparison shopping they did not try to sell me something I had no interest in. Very much appreciated the way they handled my visit. I will return in future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dave we really appreciate your business and hope we can help you in the future
My car buying experience by Henry Best, Banner Elk
I was looking for an "all most new" used car. Hunting on the web for a Toyota Sienna that fit that requirement. By chance, I stumbled on what I was looking for at a place about 65 miles away called AUTO ADVANTAGE in Hendersonville, NC. They primarily deal in almost new! I could tell by the detailed presentation on the web site that this would be the perfect auto if I could strike a deal. I had a trade in as well. I did not want to drive over there. Making purchases from my desktop computor is what online is all about. I had purchased a car this way from a dealer in Tennessee. I hooked up with their top sales person, Jason Davis. We exchanged information. They gave me the value of my 9 year old KIA that I expected. The financial was worked out with Paul in that department. Paul did the paper work. They brought it and the car to my home in Banner Elk. We agreed that everything with the vehicles was as represented. I signed the papers on the kitchen table, gave a check, and they drove away in the KIA. Soooo smooth!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Henry thank you for your purchase and we are always happy to assist a customer in need
JD Shehan
Great experience from the start through financing. They worked to get the best payment possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
JD thank you for giving us the opportunity to assist you with your purchase
So easy, my daughter and I both bought a car
I went with my daughter to purchase a Mini Cooper from Eric Howie and it was such an awesome deal, I ended up trading in my Mini Cooper for a new one myself!! We both love our new cars, had a great buying experience with Eric and would recommend him and Auto Advantage to my friends and family ??
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
From everyone here at Auto Advantage we wish you the best with both of your Minis and hope we can earn another chance down the road when both of you are ready to buy again
Neal McGrath Fletcher,NC (Across from Hardee's )
My experience today was one I had hoped for. My very first car with a great car salesmen. He had every intention on making this an easy process for me . He took everything I said and delivered with greatness. Such a Godly humble man. Please if you need help ask for Neal . Thank you so much
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Christina thank you again for your purchase and thank you for allowing us to help you
Great Experience
I sold my truck for a fair price. Worked with Tyler and everything went very smoothly. They showed up on time and paid cash. No surprises or gimmicks. I would do business with them again without hesitation
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
thanks for selling us your truck and if you have anymore vehicles you would like to sell please don't hesitate
Very Satisfied
I recently bought a F150 supercrew 4X4. The sales people were very professional and knowledgeable. They bussiness part of the experience went smoothly. After I got the truck home I realized it did not have any tire tools. I called them and asked Justin in service if they had any tools left and they said find some within reason and they would reimburse me for them which they did. The truck is under warranty and An O2 sensor light came on and they said take the truck to your mechanic and get it repaired and send us the invoice and again they reimbursed me. Also I had to take the truck in to a Ford dealer 60 miles away to have a electric window sensor reprogrammed and sent in the invoice. Again they sent me a check to reimburse me. I was skeptical that they would follow through with their promises but they did what they said they would do. They took care of me and my truck. I am thankful to have done byssiness with them. I will buy my next car from them. They are honest and trustworthy. You can't say that about to many used car dealers
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Dan for your purchase and we are glad we exceeded your expectations
Gon somewhere else
I bought my 2012 Tacoma from them. After just a few months I discovered significant rust damage due to having been driven up north in salt. They had to have seen this when they "inspected " it prior to selling it. They basically told me to take a hike. Stay away from this dealer.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We are sorry that you are not happy with the condition of the vehicle you purchased, I'm sure you were able to examine the truck prior to purchasing it, however I would contact Toyota because they have had many issues with rust over the past 20 years and have done their best to help the customers.
Great to deal with
They offered me a fair price for my Nissan Frontier. Showed up and paid cash. Tyler, John, and Kate were great through the process. Recommended
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Matt for selling us your Frontier and if you have any vehicles you would like to sell give us a shout