Auto Advantage by Discovery Auto Group

A couple of days ago I purchased a GMC around KBB value. It was a recent trade-in and hadn't been detailed. When negotiating, I brought up a few body issues that needed fixing before agreeing on price (paint scuffs, a busted wheel well, missing fog light, etc.) "We'll get all of this fixed when we send it back to detail" is what I was told. I took their word for it, and paid in cash. Yesterday when I went to pick it up, I noticed that almost none of the issues had been fixed, the cargo latch had been broken off during cleaning, and worst of all, they didn't disclose the broken sunroof and AC! Conveniently, when I nicely asked about these things, the sales rep wasn't available. Now he won't return my calls or texts. I expect some nicks here and there with a used car, but this is ridiculous. I pointed these issues out and made my purchase based on a verbal agreement.... naively. I could live with the cosmetic issues, but not disclosing the broken AC and sunroof is just pathetic business practice. Auto Advantage: if you're reading this, please reach out to me with a solution or at least a response.

Excellent experience in buying a used truck. Really appreciated the process and the support/service after the sale was excellent and refreshing. Robert and the service team wanted to ensure they were selling a complete and top level product. Thank you and will remember for the future.

I am so frustrated with Auto Advantage!! I have purchased 4 vehicles from them, and the last one was a broken down truck that they did not want to be responsible for.

They r great at customer service exect for the fact when u referee someone to them they say you will have a check sent to you in a week you call them back a week later oh sorry it take two to three weeks for that they will say any to get you in a car even lie sorry not sorry will not send anyone back to them every where else if sent people ive had the money in less than a week so sorry y'all loss some else's gain

Purchased a car from these folks last week. The salesman, Cameron, was very informative and he ensured that we were completely satisfied with the condition of the car before we finalized the deal. Great experience, and I wouldn’t hesitate to go back next time I need a vehicle.

I knew which car I was interested in and the salesman pointed me to it right away. I test drove it and my many questions and concerns were addressed immediately. Fell in love with the car. Put substantial amt down with the promise to pay remainder within days and drove the car home. When I returned to pay balance, pointed out a minor flaw and they repaired within minutes.

Very pushy. Typical used car salesmen would not even allow us to look at the cars without harassing us to give our personal information to them. I will spend my money at another facility. Total waste of time.

I had a great experience at Auto Advantage. They were honest and gave me time to decide. I didn’t feel pressured to buy a car that wasn’t right for me. I would definitely go back.

Great quality of customer service and excellent pricing and great selection on new used vehicles! These guys were great fast friendly and got me exactly what i asked for

Horrible place to do business. Came in to look at a Jeep with he intentions to buy it then. Asked the salesman who was very nice what the best deal was. He asked me my offer which I presented. We didn't come to terms with numbers so as I was leaving Dustin McCue came out and said something about my profession which I sell cars as well. No matter how much I want to sell cars or buy them I would never belittle a customer. Totally unprofessional and rude. I advise everyone to stay away from here.