Reviews
The service team is always courteous and accommodating.
The service team is always courteous and accommodating. The waiting area is very large and clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, Kessia! We're glad to hear that you had a positive experience with our service team at Ginn Chevrolet. We strive to create a comfortable environment for all our customers, and we appreciate your recognition of our clean and spacious waiting area. We hope to see you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Outstanding service from all the dealership staff.
Outstanding service from all the dealership staff. There is no hesitancy for any of them to hold back to help solve a problem. They are well trained and know their jobs. I appreciate having access to this type of capability when my car needs to be serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! I'm happy that our team at Ginn Chevrolet provided you with outstanding service. We’re here whenever you need us and look forward to helping again in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Met a nice salesman and enjoyed his personality.
Met a nice salesman and enjoyed his personality. However the fact that there was no negotiations for the final price was the first time it has ever happened for me?? Thought that was a disappointment!
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We're glad to hear that you enjoyed the personality of our salesman. We appreciate your feedback regarding the pricing negotiations; it’s important for us to meet our customers’ expectations. If you’d like to discuss this further or have any other concerns, please feel free to reach out to us at Ginn Chevrolet. We value your input and look forward to improving your future experiences. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Ginn is a excellent dealership to do business with.
Ginn is a excellent dealership to do business with. Professional, knowledgeable & friendly staff. We just purchased our 3rd vehicle from Ginn. & will continue to do business with them in the future. We have a great salesman, Deon Gibbs, that is a honest personable man. Deons been great with all 3 of our vehicle purchases. He listens to what you're looking for & if they don't have it, he'll get it for you, no games of haggling back & forth. he presents you with a fair deal right off. Ginn makes buying a vehicle a pleasant experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you've had such a positive experience with Ginn Chevrolet and our team. It's great to know that Deon has consistently provided you with exceptional service during your vehicle purchases. We truly appreciate your loyalty and look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Always excellent service.
Always excellent service. Enjoy working with sales person, so very pleasant, helpful and knowledgeable. We were given a ride to Cracker Barrel while waiting for our service to be completed. The courtesy was outstanding and awesome.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm thrilled to hear about your positive experience at Ginn Chevrolet. It's great to know that our Salesperson provided excellent service and that you enjoyed the courtesy ride to Cracker Barrel. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Ginn takes advantage of older people with high fico
Ginn takes advantage of older people with high fico scores with high interest rates and refuse to work with them.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your concerns. I understand that you feel strongly about this issue. At Ginn Chevrolet, we strive to offer fair financing options for all our customers, regardless of their background. I encourage you to reach out to me directly so I can discuss this with you further and learn more about your experience. Your feedback is important to us and helps us improve our services. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
All of the staff was very friendly and helpful.
All of the staff was very friendly and helpful. They made the purchase of my new vehicle easy I would definitely recommend Ginn Chevrolet to anyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback, Sandy! We're thrilled to hear that our friendly and helpful staff made your purchase experience smooth and enjoyable. Your recommendation means a lot to us. We appreciate you choosing Ginn Chevrolet and look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
They are great with their customer service.
They are great with their customer service. They treated and loved me like family. They explained everything that they needed to do and made sure i understood.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We at Ginn Chevrolet are thrilled to hear that you felt treated like family and appreciated the thorough explanations provided. Our team is dedicated to delivering exceptional customer service, and it's great to know that we met your expectations. We look forward to seeing you again for your future automotive needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Ginn has done a great job assisting us with our new Chevy
Ginn has done a great job assisting us with our new Chevy trailblazer. They even helped us out with a loaner while they investigated a strange issue.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Ginn Chevrolet while getting your new Chevy Trailblazer. It's our pleasure to assist you and provide a loaner during the investigation. If you need anything else, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Purchased my vehicle from Ginn in 2019, Ginn Chevrolet
Purchased my vehicle from Ginn in 2019, Ginn Chevrolet does not have a qualified Allison transmission specialist on staff to provide warranty service and work was recommended to try another dealer for warranty repair with no further assistance. My vehicle is still not working properly due to transmission issues that was stated by non qualified service technician would have to go to a specialist for repair under warranty. No assistance was provided to relocate my vehicle without causing further damage. Vehicle is still malfunctioning and has become a dark shadow in my driveway due to lack of warranty assistance on a vehicle that was sold by this dealer and can’t work on due to lack of quality service or staffing
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand the frustration you're facing with your vehicle's transmission issues. At Ginn Chevrolet, we strive to provide quality service and support to our customers. You are welcome to reach out to us directly to discuss this matter further. Thank you again for your feedback. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com