Lithia Kia of Anchorage

Had the best car buying experience at Lithia Kia of Anchorage! My first time buying a brand new car from a dealership and they made it friendly, pressure-free and quick and easy. Chris was amazing to work with and helped me pick the right car for me! He was very knowledgeable and wasn’t pushy or put any prueesure on me whatsoever when I was looking at which cars I wanted to buy. I was very pleased and satisfied with all the help they gave me while buying my car. I absolute love my new car and would recommend them to everyone I know! Thank you so much for making my big first car buy a breeze!!!

I did a recall for my 2019 Kia Soul. All was done quickly and I was taken care of promptly. The service did take around 24 hours to get my vehicle taken care off. Thanks.

By far the best dealership and service department EVER. I have been dealing with Lithia Kia of Anchorage since 2019 and I will never go to anyone else. From Sam in sales, to the helpful and present GM's (actually visible right there on the sales floor, not behind some closed door like the "great wizard of Oz"), to the awesome service dept. staff! Everyone here is efficient, knowledgeable, and works hard to make sure you find a vehicle you love, and that getting your vehicle serviced, when the time comes, is a pleasant experience. Thank you Lithia Kia of Anchorage for building a trustworthy and enjoyable relationship with your clients.

I looked on the website for a Kia Seltos. Keith Anderson called me and helped me find the one I wanted. He was very helpful and I got my car!! I love it!

Why I will never own another Kia (Day 74) Lithia Kia has dishonorably denied recall repairs for my 2020 Kia Soul (roughly 17,000 miles and branded title). It has an open recall for poorly heat treated piston rings, with roughly 295,000 vehicles affected. My vehicle was towed (by Kia Roadside Assistance) and confirmed at Kendall Automotive, Kia’s partner service location in Fairbanks, to be eligible for repair under NHTSA#21V259 and Recall#SC209A before long distance transport set up by Jessica with Kia Consumer Affairs fell through. Instead of waiting an additional month without a courtesy car, I hired private transport to tow the Vehicle to Lithia Kia in Anchorage. There my vehicle was denied for repair under the recall. In the great words of Kia America Inc, June 11, 2021, “Kia has identified a defect in your vehicle which relates to motor vehicle safety ... A seized connecting rod bearing can result in engine damage, thereby increasing the risk of an engine stall and/or in certain cases a fire, due to a connecting rod puncturing the engine block allowing engine oil to leak onto a hot exhaust. An engine stall increases the risk of a crash. A fire increases the risk of injury.” I was lucky to not be hurt.

We recently purchased a 2022 Kia Telluride from Chris Mathis, and we were extremely pleased with our dealings with him and everyone else at the dealership. The vehicle has been fantastic thus far. I would definitely work with Chris and Lithia Kia of Anchorage again the next time we are in need of a vehicle.

Clean, comfortable waiting area with comfortable seating, WiFi, charging ports. Complementary coffee, drinks and snacks. Uber offered if you don’t want to wait at dealership. .clean restrooms . I don’t know do a better place to buy a car. After the sales, I am treated as a valued customer. My time and personal situation is always taken into consideration when getting my car serviced. I drive 100 miles round trip, just to get my car serviced. I could have it serviced in my hometown, however, sure to the Lithia Kia Service Department, I am willing to make the drive. It is totally worth it. I’ve been doing this for nearly 5 years. I highly recommend them!

Chris Mathis at Lithia is the best! I told him I didn’t want to waste my time and he helped me so much and got me in a brand new car! I love it and I’m so happy!! Thank you sooo much Chris!

Having Josh as a sales person, Richard as the sales floor leader, Matt as the finance manager, Eric and Tony in the service department is by far one of the best start to finish purchasing experiences I’ve ever had!

Eric thank you for your friendly greeting and for taking the time to explain everything to me. I also appreciated the support you gave me for planning future services.