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Lithia Kia of Anchorage

(221 reviews)
2025 state dealer award
View 8 awards
2025 state dealer award 2020 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(221 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Kia of Anchorage from DealerRater.

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Worked out for us

We emailed the dealership about some questions. They resonded quickly and were helpful in helping us find the right SUV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Review

Awesome!! You guys are stepping up your game. Love it!! Keep up the good work!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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AMAAAAAZING

Chris Mathis is an amazing associate. He helped my mother with buying her new car last year and this year he has helped me purchase my first new car! The whole experience was stress free- for me- and took maybe three days total before I was signing the papers and driving away. Chris and his team are simply amazing and he answered any and every question I had in regards to the car buying process very quickly. 10/10 Highly recommend going to these guys. So friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Recall service for 2017 Kia Niro

Elizabeth was great. Very friendly, and professional when it came to answering my questions. She was was helpful from beginning to end. The service took less time then I thought it would. Got my car back same day even though it needed a lot of attention. Elizabeth made the process so pleasant. I have purchased two vehicles from this dealer. My latest a Niro great car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best car buying experience ever

These folks are Awesome...they excepted my guidelines and needs from the start...found a new vehicle that fit those guidelines and needs....and with in 2 1/2 hrs we were out the door in a brand new car....thanks Lithia Kia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding Service at Lithia Kia of Anchorage

Your are to be commended for the excellent service staff and the customer liaisons especially Elizabeth who made the trip to service as pleasant as a trip to service could be. She an excellent garage side manner keeping us informed as to the progress and arranging our transportation and attention to detail.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Kia performance Good

Excellent job performance and professional people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience!

Great experience as usual. Everyone was super friendly and attentive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Sheila

The staff are friendly and knowledgeable. They offer you drinks, snacks and rides if you needed one. Great company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I got a new car thet were very helpful

They helped me get a new car Im so pleased I would recommend w my friends t to get a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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