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Lithia Kia of Anchorage

(227 reviews)
2025 state dealer award
View 8 awards
2025 state dealer award 2020 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(227 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Kia of Anchorage from DealerRater.

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Excellent Service

I had an aesome experience I didn't spend hours on hours after figuring out what I wanted everything went extremely quick Chris took excellent care of me everyone else involved was awesome as well. I've already been telling all my family and friends to check Lithia Kia out and to go see Chris..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fix under panel of my car.

Kia of Anchorage did an awesome job fixing my car! I got right in when I walked in. Thank you Kia for you hard work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great salesman

I walked into the dealership and wasn't pressured into purchasing a vehicle. I had read up on their website about which car I wanted. I spoke with Richard Suesue and within an hour I drove off the lot with a 2020 Kia Sportage. I was treated like family not a client. I recommend Richard Suesue whenever you're in the market for a new Kia. I also plan on purchasing another Kia in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Excellence is a possibility!

The appreciation of their customers, their attention to details, the cleanlyness of their facility and the follow-up to make sure the service experience was excellent really sends a strong message of their commitment to service excellence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Car Service, Mila Ioane kaio

Customer service was absolutely amazing. I dropped my car off for service and when I got off it was done in/out. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service dept rep

Makayla Mitchell has made both my visits a pleasure. Feel like i was treated fairly. Great personality. Kept me informed during process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Worked out for us

We emailed the dealership about some questions. They resonded quickly and were helpful in helping us find the right SUV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Review

Awesome!! You guys are stepping up your game. Love it!! Keep up the good work!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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AMAAAAAZING

Chris Mathis is an amazing associate. He helped my mother with buying her new car last year and this year he has helped me purchase my first new car! The whole experience was stress free- for me- and took maybe three days total before I was signing the papers and driving away. Chris and his team are simply amazing and he answered any and every question I had in regards to the car buying process very quickly. 10/10 Highly recommend going to these guys. So friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Recall service for 2017 Kia Niro

Elizabeth was great. Very friendly, and professional when it came to answering my questions. She was was helpful from beginning to end. The service took less time then I thought it would. Got my car back same day even though it needed a lot of attention. Elizabeth made the process so pleasant. I have purchased two vehicles from this dealer. My latest a Niro great car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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