Reviews
Great Experience at Lithia Kia
First and foremost, based on previous experiences, I am predisposed to not like the whole car-buying experience. However, the staff at Lithia Kia made the experience enjoyable. David Williams and Ehzen were extremely pleasurable to deal with, as well as knowledgeable. We are very thorough when making a car purchase, and we visited the Kia dealership (among others) at least three times before making a purchase. Every time, David and Ehzen were eager to help, and happy to answer our numerous questions. Ultimately, we feel we received a very fair price on a great vehicle. Our experience with Jeremy in finance was enjoyable as well. Out of all the cars we have purchased, I can honestly say this is the first time we have actually laughed (in a good way) about completing finance paperwork. David, Ehzen, and Jeremy were all great to deal with. We would highly recommend them all to anyone who is looking for a great vehicle at a great price. Thanks, and nice job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No pressure
I finally found a car salesman I liked. David Williams is the most laid back no pressure salesman I've ever encountered. Thanks David for a great buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Helpful Salespersons!
Ehzen was a great salesperson, very helpful and personable. Answered questions with a smile and found out answers when needed. The other staff I spoke with were polite and helpfull too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Buying Experience
I went in for an oil change on my Soul and walked out with a Sportage; not how I planned to spend my Friday afternoon but I can honestly say I'm happy with how it turned out. My sales associate was Ehzen and my finance guy was Jeremy. Both were fantastic, very knowledgeable, friendly, and professional. If you are in the market for a new car I recommend a Kia. The vehicles are reliable, comfortable, and safe, while the staff at Lithia Kia of Anchorage are wonderful and easy to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great staff
Went into Lithia Kia of Anchorage to look around for a new car. I was almost instantly greeted by Gabe, who was VERY friendly, clean, and helpful. Instead of being pushy about buying a car, he actually helped me find what I was looking for in a vehicle. He showed me all kinds, and pointed out various details. I decided I needed more time to think about it, but I got his card and I will DEFINITELY be going back when I decide to buy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Ehzen ralleca was great
I stopped by the other day to look at a used car and because of the excellent customer service provided by Ehzen Ralleca I drove away in exactly what I wanted. He was very willing to work with me and wasn't pushy at all. The dealership itself was very nice and clean. I will definitely return here in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Worked with David Williams, fantastic sales rep. He made this a great buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best car buying experience ever!
From the moment I drove onto the lot I had a wonderful experience. My salesman, David Williams, was kind, informative, and funny! I wasn't sure what I wanted but David instinctively knew what I would like. He showed me the Kia Soul and I was hooked. I was approached by other salesmen asking if I wanted water, soda, or coffee on numerous occasions. I will never buy a car anywhere else but Lithia Kia. Thanks David for making this experience one to remember. I recommend anyone wanting to buy a car to talk to David Williams at Lithia Kia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience & Great Sales Team
I went in to just look at the Kia Optima from seeing commercials on TV, Gabe was my salesguy and he understood that I was in just to look, after the testdrive we got back to the dealership and he wasnt even upset when i told him i had to think about it nor did he pressure me to buy, i went to a few other dealerships and just wasnt treated the same and found myself right back at the Kia dealership and bought the car that night! I recommend Lithia Kia of Anchorage to anybody looking for a new or used vehicle. The staff is truly amazing and i will be a life long customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark is Top Notch! Love my Forte!
Bought a 2014 Kia Forte from Mark . Great guy who didnt pressure me to buy a vehicle & helped me find the right vehicle to fit my wants and needs. I love my Forte...I average 35 mpg on the highway and you cant beat the warranty that they put on these things
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase