Reviews
Excellent Service
The ladies in charge of the service department did an excellent job making me satisfied. My car had a shake after a oil change and they came and picked it up and delivered it back after correcting balance issue. This was simple and convenient for my busy schedule.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Covert Cadillac Service is Great!!!
The staff at Covert are so kind, friendly and nice. Especially Nathan Kaiser my representative who assists me and whom I am assigned to. They always check my car and tell me what is needed to maintain it. I do trust them with the maintenance of my vehicle. .Janra Powell
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Quick and painless experience. Definitely Cadillac
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service one comes to expect from Covert
Every aspect of the service provided in the Cadillac Service Center was superb with Adam Deleon taking the lead.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Proactive Service!!!
Great experince with service manager (Jason Wolk)as service was done with all requested items but he went above and beyond in noticing something and making sure that was corrected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Need to replace break pads and rotors. Adam was great to work with!! Left my garage door opener in the loaner car and he was very responsive in letting me know and having it ready for me when I went back up to the dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Flo Weiershausen
You have a terrific employee in Nathan. He is so very helpful to me and I appreciate him. He always has a ready answer to my questions and that's important too. I highly recommend Nathan as your employee of the month!. Flo Weiershausen
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, very efficient operation
I am VERY pleased with my recent service in my 2014 SRX. I was able to schedule service with one day notification(I was expecting it to take several days for an opening), my routine maintenance was taken care of along with slow leaks in two tires caused by road debris. Jennifer Martinez, my service representative met me as I drove up, confirmed the maintenance to be completed and arranged for my loaner. She called later with an update and when I could pick up the car. She was excellent and further validated why I take my Cadillac to Covert Cadillac.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
We had a great experience at Covert Cadillac with Cory! The car buying process was actually pleasant and efficient. The staff was knowledgeable and friendly. Will definitely go back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
great service
Excellent customer service with my advisor Jason
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase