Reviews
great service
Everyone was so friendly and the whole process was very easy and pleasant
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and fast
Sherry always helps me and the have a loaner ever for an oil change
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Experience at Covert Cadillac dealership
My 2013 CTS had engine light on and other problems so I dropped at Covert dealership to have my car fixed. It took about two weeks which I had been informed that they were a little bit late behind schedule. But I had a loaner car to drive so it really doesn't bother me. They washed my car when I went to pick my car and all faults had been fixed and I will definitely recommend Cadillac to my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Smoothest vehicle purchase ever
Extremely helpful staff. Top notch in customer service skills. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service
I had a wonderful experience purchasing my new SRX. The Cadillac team went above and beyond to provide excellent customer service. I would definitely recommend Cadillac to everyone that I know. Thank you to Mr. Joe Joseph for an amazing buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Above and Beyond Service
Every experience I've had at Covert has been great! I love the family atmosphere and exceptional customer service. Kenneth made our car buying experience so easy. Kiser is great in the service department and always does a great job at communicating. Coming from someone who works in the hospitality industry, I really appreciate their attention to detail and making sure you leave satisfied!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cover Cadillac-Service Dept.
I would buy my next car at Covert Cadillac just for the service alone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ms Connie Dugan
Kiser is professional, kind, helpful and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Above and beyond our expectation.
Our experience with Joe, Jason, Armen, and Jeff was outstanding. Couldn't have been nicer and more professional people to work with. Their help and accommodations for us were above and beyond. We love the SRX. It is a delightful car, VERY comfortable and so far, we're getting 22+ MPG. Thanks, Darrell And Carol Whitlock
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Services
I am very satisfied with my experience at your dealership. I am always treated with respect, good service, and friendship.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase