Reviews
Great service and great car
We are really enjoying our 3rd Cadillac. I thought I would never have a car I liked as much as the last, but this one is wonderful also.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The best
Covert is always friendly and professional. Exactly what you'd expect from a Cadillac dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
How the car buying experience is supposed to be...
Sold my vehicle to Cory and had such a pleasant experience I gave him a chance to earn my business. Drove several cars and Cory went above and beyond in finding for exactly what I wanted. After a few days of looking, he found exactly what I was looking for. The transaction was easy, painless and quick (less than an hour at the dealership). I've walked away from several dealerships due to a less than ideal experience, Cory understands that and works (harder than most) to make sure you are treated as a customer should be. I will certainly recommend Cory to others and give him first shot on my next vehicle purchase. He is very much about building relationships and the experience! Jeff S.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service!
Covert Cadillac has the best service department. They all take such great care of us!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amazing
Our new Service Representative Jason Was Amazing. Extre pleased with him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Everything's Great with Covert!
Always a very pleasant process at Covert. Never have to worry and always know myself and my car are being taken care of. I'm happy with every experience that I have there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service, maintenance work done promptly.
Prompt service. Checking process was painless and loaner car was excellent (even if only needed for a few hours).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
out of state customer
Really satisfied with experience Cory went above and beyond to find the right vehicle and work out a good price for us although we are 6 house away. We also got a good price for our trade in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellence in Progress
Cory Rutherford and Armen Khachatryan (a worse last name than mine) personified excellence in progress for Covert Cadillac. I received excellent , professional service from Armen and particularly from Cory. Cory was efficient, responsive, and timely in his dealings with me He couldn't have been better. These two people made my Covert experience an very positive one. Kris Hochderffer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great overall
Covert is always has me a loner vehicle when I need a service. My service is always finished by the time they tell me it will be. I'm always pleased with the fast friendly staff!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase