Covert Cadillac

I'm always treated great when I take my vehicle in.

The buying process went well, and the service continues to impress. They do everything they say they will do.

My service experience went well thanks to my service writer, Jennifer Martinez. I had scheduled a service appointment using Covert Cadilac's web site. I called the morning of the scheduled appointment and was told that the service request was not received. Jennifer was able to arrange it so that I was able to keep the original day and time. When I went to pick up my vehicle, the engine light was on and the car would not start. Jennifer retirieved my loaner car for me again and said she would take care of everything. She was told on initial inspection that service was not able to duplicate the concern. Jennifer convinced the service dept. that there was indeed a problem and they needed to keep searching. The problem was identified and resolved. During this time frame Jennifer kept me up to date with what was going on. I cannot express my thanks for the help Jennifer Martinez provided.

I purchased a used 2009 Cadillac CTS from a dealer other than Covert Cadillac. First day after having the vehicle the OBD II (check engine) light came on... I called Covert and they scheduled my vehicle for service the next day! I was informed quickly of the problem and how much it would cost; my car is running even smoother!!!

Cory and the Covert Cadillac team are as good as it gets. I spent two months trying to find a specific year/make/model, and happened to find one at Covert Cadillac through an online listing. From the minute Cory answered my call I knew that this would be an honest experience. Kind, straightforward, and devoid of any ridiculous sales trickery that I had the displeasure of dealing with elsewhere. Worked with my schedule to make sure the process was as easy as it could be for me (even missed his son's tee-ball game, which I feel terrible about!). Cannot speak more highly of him. Once we decided to move forward Jerry made the financing experience effortless, thoroughly explaining each option and document before signing. While I intend to hold on to this vehicle for some time, there's no doubt that Covert Cadillac will be the first place I look for its replacement. A+.

Always on time, courteous and the car is clean. What more could you ask for?

David Pearson is always professional and accurate with the information I requested. Appointment on time and at the price quoted. Covert Cadillac and David Pearson are a great team to handle all my maintenance needs for my SRX.

When I take my car to the dealership I don't worry about a thing. The folks at Covert Cadillac always take care of me and my car, and always with a smile. I have been a part of the Cadillac family for years, no other dealership has ever been so good to me, like Covert Cadillac. Keep up the good job and THANK YOU! Rose-

We recently leased a 2016 escalade from Covert. Everything about our experience leasing the escalade was an absolute pleasure. The environment is friendly and relaxed, the inventory was impressive, and Joe took great care of us throughout the whole process. It was a wonderful experience!

fast and efficient. Loaner program is a godsend. I'm done and will disconnect if come back with more questions.