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Grapevine Chryser/Dodge/Jeep/RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (155 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (155 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Professional Business

Grapevine CDJR did a great job providing a wonderful customer service when purchasing vehicles for our fleet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GREAT EXPERINCE

FIRST NEW VEHICLE I'VE PURCHASED FOR MYSELF,THE GUYS WERE GREAT,THE ATMOSPHERE WAS FRIENDLY,AND WAS IN AND OUT IN NO TIME,DRIVING AWAY IN MY NEW TRUCK ! IF YOU ARE LOOKING FOR A GREAT DEALER,THIS IS THE PLACE YOU WANT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GREAT CUSTOMER CARE

Having someone like Peggy Chaney take care of you is like having a family member as your personal service consultant. She always makes it seem so painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2015 Jeep Wrangler Unlimited Purchase

I have to say this dealer has Excellent customer service. I have been shopping for about 5 months for the perfect Jeep and Grapevine Jeep did everything to make sure that my deal went smoothly once I located my vehicle. I went to other dealers and got no service, low balled on my trade, or they wouldn't uphold online prices. I had excellent service from Bill Lawson who worked with me on my entire deal over the phone so I could sign and drive during lunch! I would highly recommend this location and will purchase more vehicles from them. 3 Dodge Duallies Jeep Wrangler Unlimited

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chrysler 200S - Grapevine Chrysler Jeep

We took deliver of a new 2015 Chrysler 200S on December 30, 2014. We are very happy with our purchase experience. Our salesperson, Andrew, was very professional and made sure that we were completely satisfied. We had shopped at another local Chrysler dealership in the DFW area and we would definitely recommend Grapevine Chrysler Jeep to our friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly service, clean facility

Good choice of vehicles, good price, friendly service, nice facility

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Enjoyable buying experience

Went to Grapevine Dodge based on Internet pricing on a truck. Very pleasant people and atmosphere from time I arrived until time I left. Salesman worked hard for the sale and even helped me unload my old truck and transfer to new truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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grapevine dodge review

Great experience, mark is a great salesman. Highly recommend grapevine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent!

Mitchell was very attentive, and worked FOR me to get what I wanted. Alan in Finance was great at explaining everything and handling all the details. I generally HATE the process of buying cars, but they had the one I wanted, and I drove 2 hours to get there (3 to get home!) and they made it all worth it. It was actually an enjoyable experience! Even though they are 80 miles away, I will go there FIRST next time I'm in the market for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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fast friendly service will definably be back

Great experience will definitely use grapevine dcj in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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