Reviews
Write a reviewGreat Saleman, Poor Computer System
Salesman were very friendly. Mileage was misrepresented. Was not informed about dent in roof of car. Computers were down, had to wait for over an hour for the buying process.
- Customer service 4.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback.
Great Experience!
Purchased a car from Fowler VW last night. Ben James sold us the car, but all the staff was great. Because we were buying a Kia from their used car line, he didn't know all the features of it, but was quick to tell us he wasnt sure instead of just pretending he knew. I LOVED THAT! I didn't feel at all like I was being haggled. It was a truly great experience and I would recommend them to all my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We love to here that you had a GREAT Internet buying experience! We take pride in being upfront and honest. We look forward to serving you and your family for years to come.
The Best Dealer Experience I've Ever Had
After researching the performance compact segment, I settled on buying a Volkswagen GTI. I went to Fowler VW and got great customer service from every single employee I encountered. My salesman was knowledgeable and very helpful. When I was ready to trade in my vehicle, everything was handled quickly and easily. Never before have I had such a fantastic experience with a dealer. I was treated with copious amounts of courtesy and respect. I'll gladly be returning there for all of my routine maintenance and any future purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review!
Buying Experience
Just purchased my first VW from Fowler. William Avila in sales and Chris Branda in finance. Both were great to work with, and made the process very easy. Eeryone I've talked to was very friendly and very knowledgeable about their product. William took the time to explain all aspects of the car and didn't hesitate to tell me to call him if I had more questions. I'm very pleased with Fowler and would definitely buy from them again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the GREAT REVIEW! We look forward to serving you and your friends and family for years to come. William is one of our top salesman and it makes us very PROUD to have him.
Best Buying Experience I Have Ever Had
Working with William Avila was awesome! He took all the games out of the car buying experience and was very open and honest with me. He walked me through every step of the way and has followed up several times to make sure we are happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review!
Good experience
We had a very good experience buying our car at Fowler VW. William was extremely knowledgeable and we felt like they were honest and up-front with us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the GREAT REVIEW! We are very happy to here that you had a great Internet buying experience. We look forward to helping you and your family for years to come!
Great buying experience
Just purchased my first VW from Fowler. William Avila in sales and Chris Branda in finance were absolutely wonderful to deal with, and made the overall process very easy and painless. Everyone at the dealership I've dealt with has been very friendly and very knowledgeable about their product. I'm very pleased with Fowler and would definitely buy from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the GREAT REVIEW! We look forward to helping you and your friends and family for years to come. It make us VERY proud to here that about William Avila and Chris Branda! Thanks Again!
WOW!!
This dealership is sooo clean! Only one salesman approached me, so rather than feeling like "i gotta get outta here," I was lured into buying a great car. No pressure, just honesty and concern that my main purpose in buying was of highest priority. The salesman, manager and finance man all worked together beautifully as a team. I would (and do) recommend this dealership to my best friends, family, even strangers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the GREAT REVIEW! We look forward to serving you and your friends and family for years to come.
My experience at Fowler VW
The gentlemen at Fowler were very kind and very patient with me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the GREAT REVIEW! We look forward to serving you and your friends and family for years to come.
At Fowler VW
My spouse and daughter went new car shopping for my daughter. At Fowler they were met at the door by "JR", a member of the sales staff. He spent over 30 minutes providing the details of the various models and available options in the VW line. He answered their questions and then took them around the lot showing them the vehicles they had discussed. Pleasant and courteous, he provided further details of trim levels other than those that they were able to see at that time. He took them on test drive on one of the models in which they expressed interest. As there was not a model with the exact options on the lot they desired, he asked if they would like to order or receive a call when the dealership had one on the lot. My daughter was delighted when we learned that there was a model equipped exactly as she wished in stock. The rest is history! She is now a HAPPY Fowler VW owner and most pleased with the responsive, "can do" attitude of the salesman. What more could one ask?
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the GREAT REVIEW! We look forward to serving you and your friends and family for years to come.