Crown Toyota Volkswagen

I Had a overall great experience with buying my 2017 Nissan titan xd its a great pickup so far chase and Tate was great to work with though the process i would recommend crown Toyota in Lawrence ks not pushy like some other dealers ... i like that i knew what i wanted i drove a from manhattan ks but it was worth the drive

We have purchased several cars from Crown Toyota over the last 20 years. Tristan has helped us with each purchase and I wouldn't have it any other way. He has earned our trust over these many years and continues to excel in his customer service with each encounter. He is personable and thoughtful about navigation through the process. He makes every effort to streamline the business end of the transaction but always leaves time for questions and helps you feel satisfied with each step along the way. Trade-in went smoothly with no surprises. His knowledge of the current models helped give me confidence in choosing the right one for my needs. He is great to work with.

Crown Toyota guided me through replacing my Mazda, which has been destroyed by mice, with a preowned RAV4. Tate, the sales person, and the men in maintenance helped me choose a car which had just come in and was still being processed. The car was ready to pick up the next day. I am waiting for the insurance check, and was given some extra time to get my payment ready. All in all everyone was kind. Extra comment--I have trouble walking, Tate brought the cars I looked at right to the entrance so I could easily get in without walking across the lot.

Myk Barta greeted us when we arrived at the Crown Toyota dealership and worked with us as we considered several different models and options. As prior Crown customers we were used to their low pressure approach, and Myk did not disappoint. When we didn't find what we were looking for he suggested waiting to see a car currently in transit. After we selected a vehicle he helped us move comfortably through the test drive, trade-in, purchase and delivery processes. During the signing and title transfer Chase moved us quickly through the paperwork without pushing service or warranty options we had already told Myk we did not want. We have purchased several different makes over the last 50 years but since 2007 this is our third consecutive Toyota. Their quality cars are one big reason, but the Crown dealership, its service department, and people like Myk and Chase are another.

Our experience buying a newer used car at Crown Toyota was a very good one. My wife and I were prepared car buyers and knew what we were looking for when we saw it newly listed on Crown's website. We had not previously done any business with Crown, but our salesman Randy, did an excellent job answering our questions and showing us all the car fax details of previous ownership, as well as being flexible with his schedule for us to come test drive it. What we appreciated the most from Crown Toyota was the lack of hidden fees or addendum prices added on to the final price, which was also the same price that was listed on their website from earlier that day. This was big because many other dealerships we had looked at have discounts only based on trade in and financing directly with them. We believe we have bought a good quality vehicle at a more than fair price and would recommend others to look into Crown Toyota when considering buying a vehicle.

I had a great experience in car buying at Crown Toyota in Lawrence My sales person was Colton Wiley. He was very personable and knowledgeable about my vehicle. I would recommend him to anyone needing a top notch sales experience to make car buying enjoyable.

David Wilson at Crown Toyota is best sales exec ever! He helped me find the exact brand new vehicle I was searching for, helped get it delivered to my door, and was totally available at all times for any "silly" questions I had for him. My experience was quick, straight forward and best ever!

Outstanding dealer. They were very attentive to my needs and desires. They went above and beyond. Also, make sure to get Paul Gomez, great sales guy. He will do everything possible to make your experience out of this world.

After being a loyal customer of a Nissan dealership and to Nissan on the Missouri side and being treated poorly we drove to Lawerence and looked at vehicles and had salesman Randy Disoso. He treated us extremely well. He didn’t try to pressure us into buying anything and took time with us. The experience didn’t end there however. Kudos to Zac that worked with us on our deal and to Chase that worked the financing. One might think this was all a fluke but we returned the following weekend and bought another vehicle and dealt with the same people and had the same experience. They treat you with respect with I think is rare in this industry. Thank you to all of you for a wonderful experience!

After a not so pleasant experience at another local dealership, we decided to stop in to Crown Volkswagon and were immediately greeted by Eugene Karanja, and the most awesome Sales Manager. Both made my husband and I feel valued and heard as customers and worked incredibly hard to ensure our buying experience was a pleasant one. Eugene walked us through every feature possible for our Tiguan, and stayed with us until every paper was signed. We cannot say enough about the TREMENDOUS service we received from Eugene and the sales and finance managers! We will DEFINITELY be repeat customers!