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Crown Toyota Volkswagen

(443 reviews)
Visit Crown Toyota Volkswagen
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–5:30pm 7:30am–5:30pm
Wednesday 9:00am–5:30pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–5:30pm 7:30am–5:30pm
Saturday 9:00am–3:00pm 7:30am–2:00pm
Sunday Closed Closed
New (866) 363-1029 (866) 363-1029
Used (866) 767-6780 (866) 767-6780
Service (833) 839-0735 (833) 839-0735

Reviews

(443 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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CROWN TOYOTA IS THE BEST

I have been a customer at Crown since I purchased my first car when I was 16 years old! Since then they have always treated me with respect and always make sure I understand any repairs or maintenance needed. Recently I have been working with Tristian Bland, and I could go on and on about how great he is! He has the knowledge and determination to help you. Tristian also make sure even after your purchase that you're happy and there's nothing you would change about the transaction. It's comforting to know in todays world there's a company that cares about you and not just making money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review, Jaclyn! We are pleased to hear about your experience with Tristan. We appreciate your continued business with us!

Helpful and Informative

I ordered a Prius from Crown Toyota. Due to demand and supply issues, it took several months to arrive. However, I was kept in the know by Colton, my salesperson. He very carefully and with full detail explained the process and what to expect. That is really important when you are waiting for something as big as a car! When my car arrived, he had everything ready to go, making the process smooth and quick. He and everyone else at the dealership were wonderfully kind to me and my family (a 3-year-old who is close to her bedtime can be a lot!). Colton took the time to be sure I understood my new car before I left. I would recommend Colton at Crown Toyota to anyone interested in buying a Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5 star review, Ellen! We are so pleased to hear about your experience with Colton. Enjoy your Prius!

Best auto dealer in town

Colton Wiley was an amazing help navigating us through the post pandemic car world. We bought our first new car from Crown Toyota back in 2004. It's great to have the opportunity to purchase another Toyota from them. I can't say enough positive things about the whole Crown Automotive team!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review, Nate! We are pleased to hear about your experience with Colton. Enjoy your new Toyota!

Dave Wilson is the Best!

Until I worked with Dave Wilson, I had never enjoyed buying a car. Dave was such a pleasure to work with, and I felt like his only client. Working with him was like going back in time. He was organized, knowledgeable, considerate and a good listener. He also brought unexpected, fresh ideas to elevate the process. I never once felt like he was trying to “sell” me something…but rather assist me in finding the right vehicle for me. There was also no sense of a “game” or feeling pressured as with previous experiences. Dave goes above and beyond. After purchasing the vehicle, when most would be on to the next sale, he spent a generous amount of time with me in my new vehicle going through each and every button and programming capability. Learning about his family tradition in car and tractor sales going back to what I believe was the early 1900’s was also super meaningful! I wish all the best to Dave and recommend him to anyone and will gladly refer friends and family to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review, Cara! We are pleased to hear about your experience with David Wilson. Enjoy your new ride!

Trust Charlie

I worked with Charlie Ross , a very nice, knowledgeable, and patient person ! We did most of the buying process online, since I had connected with Charlie with my previous purchase, three years ago . I have trust in Charlie , and have never been disappointed, he is Excellent at his sales position , and a very pleasant person to deal with !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review! We are pleased to hear about your experience with Charlie.

Great people to work with for buying a car

Every employee went out of their way to be helpful. Nick was timely in all responses regarding the purchase of my car. It was just the car I needed and wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are pleased to hear about your experience with Nick! Thank you for the 5 stars.

They are the nicest people.

They are the nicest people. Christa in sales was awesome and helped us with everything. Thank you Christa, your the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the great review! We are pleased to hear about your experience with Krista. Enjoy your new ride!

Won’t ever go anywhere else but Crown!

Joe Higdon and all the support staff made our purchase quick and easy. The entire dealership is professional and it’s obvious they run it right. We bought used and the price was very fair so this old haggler knew that wasn’t necessary. We got a great car at a great price dealing with great people and we even got a goody bag from Mrs Joe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review! We are so glad to hear about your experience with Joe. Enjoy your new ride!

Good people

First time buying a brand new car. Had a great experience working with Colton. He was very knowledgeable about vehicle. The team helped make the buying process very smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review! We are pleased to hear about your experience with Colton. Enjoy your new ride!

Recommend coming here to buy used car. Ask for EJ.

EJ was great to work with. His calm demeaner made such a difference in a normally stressful activity. We appreciated his not having the stereotypical pushy car salesmanship. He didn't constantly ask questions or talk a lot, which are both very distracting. We could actually be focused on the car instead of having to engage in a conversation. He was very polite and helpful and answered our questions. Based on this experience, we would return to Crown Toyota when looking for our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review, Jennifer! We are pleased to hear about your experience with EJ. Enjoy your new ride!