Reviews
Very professional and fast helped me and got me back on
Very professional and fast helped me and got me back on the road fast. Awesome
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Francish! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
Hi, we're so glad that we were able to go above and beyond your expectations!
I was very impressed with the customer service from my
I was very impressed with the customer service from my initial phone call to getting my keys back once the service was completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Hi, we are so pleased you enjoyed your visit to Jim Ellis Buick GMC Mall of Georgia!
Very approachable and helpful.
Very approachable and helpful. Quick and easy process, I didn’t feel pressured. Great Job
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!
Hi, we really appreciate your positive review!
Great service and communication, price was fair on other
Great service and communication, price was fair on other work in the past and it out of range now. Lot of fees out of control for scope of work.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Tim, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Thank you for taking the time to let us know about your experience!
Had a great service keeping in eye on my truck and let me
Had a great service keeping in eye on my truck and let me know everything ok
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are so pleased you enjoyed your visit to Jim Ellis Buick GMC Mall of Georgia!
Our salesmen Fred was excellent.
Our salesmen Fred was excellent. He kept us informed throughout our ordering process and was very accommodating. Everyone was straightforward and not pushy at all. Could not be happier I’ve found my dealership and salesman for all my truck purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Professional.
Professional. Courteous. Informative. No hassle. Thank you for helping my daughter with her first car purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Great service!
Great personal customer service. Ed was the best at keeping us updated on the repair progress and making sure we had a replacement vehicle while ours was being repaired.
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We want all our clients to have a comfortable and stress-free experience with us!
The advisor was friendly and helpful and the service was
The advisor was friendly and helpful and the service was quick and propped would recommend to others
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad everything was completed quickly and to your satisfaction!
Prompt service appointment but then it takes a while to
Prompt service appointment but then it takes a while to get vehicle checked after what they determined was the problem I still have some unanswered questions
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us.