Reviews
My salesman was great I came in Wednesday and had great
My salesman was great I came in Wednesday and had great service for getting my car. Also, didn’t push specials or upgrades. Great in my eyes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased to hear you enjoyed the service at Midwest Auto Store. Thank you for your feedback.
Shady sales tactics.
Shady sales tactics. Bait and switch. They list a vehicle for one price online and when you get there they increase the price 2k more without taxes titles and fees. Lot rot junk vehicles
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, Please know your feedback is very important to us. I would like to speak with you about your recent visit with our Sales Team regarding the price of a vehicle you were interested in. Whenever you're able, please reach out to me directly so we may discuss this in greater detail. Sincerely, Paula O'Somachain, Sales Manager Midwest Auto Store (859) 372-0600
Mamadou was very kind and very patient.
Mamadou was very kind and very patient. As was the financial department. I would go back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased to hear you had a good experience with our team at Midwest Auto Store, including the financial department. We hope you're satisfied with your visit and encourage you to reach out if there's anything else we can assist with.
It was the easiest task.
It was the easiest task. Mamadou Diaw very kind and thorough. Gave us a great deal. I highly recommend this dealership over any others. A1 people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review of Midwest Auto Store. We're glad our team could assist and offer you a great deal.
We purchased a vehicle with my daughter to help her get
We purchased a vehicle with my daughter to help her get to college. We also purchased the power train warranty. The car is burning oil. We have had it there three times. Now they say they can yake it apart but if it is not something the warranty will cover it will be 2500 to put it back together. Total mess Avoid at all costs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
bought a 2013 Volkswagen CC Rtype spent $13000 for
bought a 2013 Volkswagen CC Rtype spent $13000 for “special financing” bc i didn’t have a long credit history. engine blew up less than 5 months later. they knew i came in needing a car bc i brought my new born with me and took advantage. car was priced for $10,999, i feel like they took advantage of me bc i needed a car. i will never recommend them, straight scammers (they’ll never change my mind). momadou (or however tf you spell his name) was straight xxxx. do not trust them! horrible dealership and horrible people who work there, they just want their check!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
John, Please know that your review is important to us, and I would appreciate the opportunity to speak with you regarding your sales transaction. You can reach out to me directly at your earliest convenience. Thank you. Best, Paula O'Somachain, Sales Manager Midwest Auto Store (859) 372-0600
They lowball the priceto get you there and then they add
They lowball the priceto get you there and then they add additional cost if you notice mechanical issues. Very dishonest and unprofessional owner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
total scam artist, list a truck for sale on Auto Trader,
total scam artist, list a truck for sale on Auto Trader, cars, and Carfax at $11,599 but then you call and on their site the list it for $17k, they state they will make a deal at 14k claim they can’t remove “added 3K warranty “ !!!. The point is they FALSELY ADVERTISE. They claimed they are priced aggressively NOT if you look on any car site (autotrader, KBB, Car) website (UNLESS they HONOR the $11,599). Then they tell me they are not responsible for the pricing on other sites. I will let my experiance known every place possible!! HONOR YOUR PRICING!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Scammer.
Scammer. Posted a Venza 2011 at $10,699 then when I asked the price again, Mamadou said $14,380.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
PLEASE LEARN FROM MY MISTAKE.
PLEASE LEARN FROM MY MISTAKE. WALK AWAY FROM THIS COMPANY. They are very dishonest folks. We purchased a 2012 Rogue. When test driving we noted several issues which they took care of. They gave us a car fax that stated no mechanical problems. They sold it to us in "excellent " condition. Took it for transmission service and found $1700 of work that needs to be done. Serpentine belt, CV axle boot, rear rotors warped. This is all work that needs to be done. Please learn from my mistake and save yourself a lot of money and misery.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car