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Midwest Auto Store

(327 reviews)
Visit Midwest Auto Store
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
(859) 838-3996 (859) 838-3996

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midwest Auto Store from DealerRater.

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My first car

I came In and was greeted with smiles and hospitality, I just recently wreck Honda so I was in need of a new car I was helped by Kevin Lowe who was really patience and kind with us the whole time he worked with us and gave us the deal we wanted with no hassle we walked out the dealership that same night with the keys to my brand new 2011 hyndaui genises I am in love with this car and had no issue I couldn't ask for a better service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Excellent

Jayson Lopez helped me for several weeks persistently to get the car that I've been waiting for a a fair price. Good car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Kevin Brinkman is awesome

I found my 2007 BMW 328i online while doing a google search. I made a phone call to Midwest Auto Store and was connected to Kevin Brinkman... I explained to him that I was interested in the BMW that I had seen on their website and that I had my own Financing. I don't work that far from Midwest so I told him that I would be up to check out the car in about 15 minutes. When I arrived Keven had already moved the car near the door, had the keys in his hand and before I could get out of my car was walking up to introduce himself. I quickly looked the car over and told him that I would be bringing my wife there the next day because I was purchasing it for her. When we arrived the next day again he was ready and greeting us as soon as we were getting out of my car. Kevin had the BMW fueled up, Warmed up and a dealer plate on it ready for my wife to test drive it. Our Experience with Midwest Auto Sales was hands down the most professional and hassle free vehicle purchase I have ever experienced and we would absolutely recommend Midwest and especially Kevin Brinkman to everyone we know that is in the market for a good quality used car or truck. Their selection of vehicles, prices, and professionalism are like nothing I have seen in the area. Their attention to detail from selecting the vehicles that they sell all the way to final paperwork , customer service and support will make anyone want to do business with them time after time...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, Quick and easy!

Just bought our third car from here! They work with you very well. Thank you Johnny Lee for getting us a great car, quickly and easily.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Friendly and Helpful

My name is Stephanie and I bought a Dodge Dart last week at Midwest Auto Sale and Kevin Lowe was so patient with me and helped me so much. My family has gotten 9 cars total with them. We love going there.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Awesome experience!

I love my new Lexus. Jayson Lopez was beyond helpful with this process. Really great people to work with on such an important purchase! I would absolutely recommend this dealership to my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great

Jason Lopez was very diligent at getting the work done to make sure I left out in the truck I wanted and so far it's working put great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Request to see Jayson Lopez

Five stars to dealership because they had a hard to find King cab Nissan vehicle that I wanted. Also Jayson Lopez was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Robert

Johnny Lee, salesman, greeted us cheerfully and showed us the car we were interested in purchasing. He was knowledgeable and answered questions with ease and poise. He walked us through the purchasing process. He and other staff were non-pressuring and allowed us sufficient time to evaluate and make a decision to purchase. Thanks again for a good buying experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

We love our new van. Great people and seems to be very honest as they told us about the issues with the van beforehand. Took longer than normal but they were so busy. We shopped around and it was a great deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.