Reviews
Exceptional service wanted? Just ask for Kevin Brinkman! :)
From the moment I walked in the door, Kevin Brinkman made me feel welcome and confident in my decision to purchase. He explained the process completely, and even joked with me while we waited for the approval of my loan to go through. It felt more like hanging out with an old friend than dealing with a typical sales person. I knew I was in good hands with this purchase and didn't hesitate to move forward. Excellent service and purchasing guidance!! I won't go anywhere else! :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Go See Michael at Midwest!
Michael Sharp was amazing to work with when purchasing a "new" used car for my daughter. From the time we stepped to the dealership front door all the way through to the end of the actual purchase three days later, Michael was professional, kind, helpful, and completely listened to what we said in order to put us into the car that was best for us. He was actually looking out for us and steered us away from the original car we went to see because it was not a good fit for our needs. I never dreamed that I would ever own a Ford (I'm a Dodge person), but I ended up buying a Ford Mustang for my daughter, and crazily enough, we are completely thrilled with the car. Everyone at the dealership was wonderful to us, but we're a little biased -- If you need a new car, go see Michael! He sells used cars the way you are supposed to sell used cars -- Honestly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly & comfortable
Drove 90 minutes to check out a 2015 Toyota Avalon they'd advertised online. Kevin Lowe in sales and Roddy in finance/management were personal and comfortable to work with. Kevin Brinkman also made me feel right at home. Down to earth with blue jeans & coffee, instead of a high-slick approach. They kept the process simple and honest. Had my interests in mind. Felt like I'd visited a friend's house!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I'm happy so far.
I just bought a vey clean & sharp ride. I've had Cadillac's, Lincoln's, Oldsmobile's, Jeep Cherokee's & even Buick's. So I decided to really get luxury with this purchase, I walked in & everyone was busy but yet polite. I filled out an application & was financed in mins. I drove away in my first & only choice, the 2015 BMW 328i that I saw on the website. Kevin Lowe is a really nice guy & anything I needed he provided as fast as possible. Kevin Lowe made me feel comfortable & welcome from the time I walked in to the time I drove away. Thanks bro! Mark Whalen
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
My first car
I came In and was greeted with smiles and hospitality, I just recently wreck Honda so I was in need of a new car I was helped by Kevin Lowe who was really patience and kind with us the whole time he worked with us and gave us the deal we wanted with no hassle we walked out the dealership that same night with the keys to my brand new 2011 hyndaui genises I am in love with this car and had no issue I couldn't ask for a better service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
Jayson Lopez helped me for several weeks persistently to get the car that I've been waiting for a a fair price. Good car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin Brinkman is awesome
I found my 2007 BMW 328i online while doing a google search. I made a phone call to Midwest Auto Store and was connected to Kevin Brinkman... I explained to him that I was interested in the BMW that I had seen on their website and that I had my own Financing. I don't work that far from Midwest so I told him that I would be up to check out the car in about 15 minutes. When I arrived Keven had already moved the car near the door, had the keys in his hand and before I could get out of my car was walking up to introduce himself. I quickly looked the car over and told him that I would be bringing my wife there the next day because I was purchasing it for her. When we arrived the next day again he was ready and greeting us as soon as we were getting out of my car. Kevin had the BMW fueled up, Warmed up and a dealer plate on it ready for my wife to test drive it. Our Experience with Midwest Auto Sales was hands down the most professional and hassle free vehicle purchase I have ever experienced and we would absolutely recommend Midwest and especially Kevin Brinkman to everyone we know that is in the market for a good quality used car or truck. Their selection of vehicles, prices, and professionalism are like nothing I have seen in the area. Their attention to detail from selecting the vehicles that they sell all the way to final paperwork , customer service and support will make anyone want to do business with them time after time...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Friendly and Helpful
My name is Stephanie and I bought a Dodge Dart last week at Midwest Auto Sale and Kevin Lowe was so patient with me and helped me so much. My family has gotten 9 cars total with them. We love going there.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service, Quick and easy!
Just bought our third car from here! They work with you very well. Thank you Johnny Lee for getting us a great car, quickly and easily.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome experience!
I love my new Lexus. Jayson Lopez was beyond helpful with this process. Really great people to work with on such an important purchase! I would absolutely recommend this dealership to my friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car