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Midwest Auto Store

(331 reviews)
Visit Midwest Auto Store
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
(859) 838-3996 (859) 838-3996

Reviews

(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midwest Auto Store from DealerRater.

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Great

Jason Lopez was very diligent at getting the work done to make sure I left out in the truck I wanted and so far it's working put great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Request to see Jayson Lopez

Five stars to dealership because they had a hard to find King cab Nissan vehicle that I wanted. Also Jayson Lopez was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Robert

Johnny Lee, salesman, greeted us cheerfully and showed us the car we were interested in purchasing. He was knowledgeable and answered questions with ease and poise. He walked us through the purchasing process. He and other staff were non-pressuring and allowed us sufficient time to evaluate and make a decision to purchase. Thanks again for a good buying experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

We love our new van. Great people and seems to be very honest as they told us about the issues with the van beforehand. Took longer than normal but they were so busy. We shopped around and it was a great deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Aggravating

The do not know what they are doing except at ripping people off. They said we were financed had vehicle 3 weeks then called and said bring vehicle back. When we took it back they wouldn't give $1000 of our down payment back.. wonder how many people they have done that to?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

This place is a joke

Drove over an hour away multiple times to get the car I've always wanted and they wouldn't trade my car in didn't really give me any answers or anything very disappointed in this place

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great experience!!!!!

Johnny lee was great, I was a first time car buyer he made sure I understood everything every step of the way and he was so patient to my needs because I admit I was kinda difficult but he was great all the way through until the end and I never felt more sure about anything......

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My midwest experience

I had a wonderful experience at Mid West Auto. Johnny Lee, my salesman, did a great job from start to finish. He knew exactly which car was for me. I was a little nervous about taking on a car payment. I haven't had a car payment in close to ten years, so my credit wasn't all that it could be. My church gave me my last car because I wasn't making enough money and now that I am it was important to me that I get a car, I can afford, without the help of others. They reassured me from start to finish and I left with a nice used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Midwest Auto Store Review

Great store, everyone is very welcoming and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Used car experinece

My primary contact while car shopping was Johnny Lee. He was very friendly and helpful and made my decision to buy there easy. I do not like to shop and be hassled or pressed into a decision. Johnny allowed me freedom to test drive and even take the car we ended buying to my own mechanic for inspection. He was courteous and willing to work around my schedule to get that done. Excellent service, we would buy form Midwest again because of this one experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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