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Midwest Auto Store

(327 reviews)
Visit Midwest Auto Store
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
(859) 838-3996 (859) 838-3996

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midwest Auto Store from DealerRater.

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Satisfied customer

We were very pleased with the overall attention that they gave to finding us a great vehicle and to the attention they gave to getting us great financing.Thanks to Derrell Lowe and Tom Schneider and everone else we dealt with being so friendly and accommodating..........

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BUYING A CAR

Midwest Auto is the best place to buy a car. I have bad credit and if it wasn't for Ramone and Kevin Lowe working as hard as they did to get me my beautiful car that i so desperately needed, i don't know what i would have done. If you ever need a car please go there, they are not pushy trying to get you to buy a car that you don't want. They make sure you get the car that you want!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No help at apl

I called ahead to let them know I was coming and wanted to test drive a car. I drove 40 miles there. I arrived and the car was running and looked ready to go. I asked to drive it and the salesman said you can't. I drove it and it almost stranded me so you can't drive it. ....... Well gees man. He didn't even offer an apology.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great service

Purchasing a car at Midwest was a very pleasant experience due to the great service we received from Johnny Lee. He greeted us immediately, was knowledgeable about the vehicle & treated us well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place

Great place people are very helpful. Thanks to Johnny I got the car I needed and wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Johnny at midwest Florence, ky

Johnny was a really respectful and helpful man, I recommend anyone that goes here to ask for him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2005 Nissan Frontier P-UP

Thanks to Johny Lee for his very friendly and helpful attitude. Johny was very quick with finding the truck we were looking for and making sure everything was ready for our test drive. This was a painless and very easy car buying experience. Thank you to everybody at the dealership for all their help and kindness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service, easy to work with

Purchased a truck from Derrell Lowe, the truck was priced right, low mileage. It was a very positive car buying experience. Very friendly & accommodating, they have a great selection of used vehicles , I would definitely buy from Derrell again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exceeded all expectations!!

Blown away at what a fantastic experience this was!! Derrell Lowe is exceptional! Not enough stars to put a true value on him! Such a pleasure to deal with and get to know! He treats you like family from the start! The finance department is top notch as well! Will definitely return when car shopping again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

If you're looking for a quality vehicle at a great price call Midwest Auto and ask for Darrell, he is the best. I purchased a2007 F 150 and Darrell took great care of us from start to finish. I drove 2 1/2 hours to look at this truck and Darrell kept in contact the whole time. Thanks Darrell your the best. I would also like to thank Ramon the financial manager for getting me the best interest rate I've ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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