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Midwest Auto Store

(331 reviews)
Visit Midwest Auto Store
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
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2018 consumer dealer award
(859) 838-3996 (859) 838-3996

Reviews

(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midwest Auto Store from DealerRater.

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The experience was great I needed a car fast

It was a great experience with Johnny lee very friendly. Needed a car fast and got it the only thing is I didn't get to choose the one I wanted cause of my credit and the down payment but if ya need a car you can get one that's for sure . Everyone was friendly and it was a great experience. Thanks guys you are what I would call old school you make people feel great when they come in

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience and Great Deals!

Midwest Auto made it so easy to get financed and in the car I wanted, even with no credit. My salesman, Derrell Lowe, knew exactly what I needed. Friendly people, wide selection and great prices. I would highly recommend it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experiece with Johny Lee

It was my first time buying a car and someone recommended Midwest Auto, and I'm glad I went to them, overall great experience especially working with Johnny Lee, thanks for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AMAZING EXPERIENCE; HIGHLY RECOMMENDED!

It's been 13 yrs since I purchased a car and I wouldn't have chosen a different place to go. Extremely friendly, professional, and their willingness to help find the right vehicle was beyond amazing. I highly recommend this place if you're looking for a new or a "new to you" vehicle. I can't say enough positive things about the staff and company! Kevin Brinkman went above and beyond, and stayed nearly 2 hours after they closed to help me out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Satisfied customer

We were very pleased with the overall attention that they gave to finding us a great vehicle and to the attention they gave to getting us great financing.Thanks to Derrell Lowe and Tom Schneider and everone else we dealt with being so friendly and accommodating..........

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BUYING A CAR

Midwest Auto is the best place to buy a car. I have bad credit and if it wasn't for Ramone and Kevin Lowe working as hard as they did to get me my beautiful car that i so desperately needed, i don't know what i would have done. If you ever need a car please go there, they are not pushy trying to get you to buy a car that you don't want. They make sure you get the car that you want!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No help at apl

I called ahead to let them know I was coming and wanted to test drive a car. I drove 40 miles there. I arrived and the car was running and looked ready to go. I asked to drive it and the salesman said you can't. I drove it and it almost stranded me so you can't drive it. ....... Well gees man. He didn't even offer an apology.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great service

Purchasing a car at Midwest was a very pleasant experience due to the great service we received from Johnny Lee. He greeted us immediately, was knowledgeable about the vehicle & treated us well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place

Great place people are very helpful. Thanks to Johnny I got the car I needed and wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Johnny at midwest Florence, ky

Johnny was a really respectful and helpful man, I recommend anyone that goes here to ask for him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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