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Midwest Auto Store

(327 reviews)
Visit Midwest Auto Store
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
(859) 838-3996 (859) 838-3996

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midwest Auto Store from DealerRater.

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Great service

I came in to Midwest Auto Store last week to see if i could get in a newer car. Kevin Lowe was my salesman and was super nice and vary helpful. Kevin made sure to get me in something i would like not just what the bank would give me. My credit is right on the line of beeing good so it was harder for them to find a lender but they stuck with it and got me in a car the same day and i love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Would buy again in a heart beat!

Very nice people. Great deal on cars! Very happy with what I got and the price we got out the door.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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wonderful service, very friendly

I would like to say thank you very much to Derrell Lowe for helping us when we were there looking to purchase a car. Thank you for being a great sales person to us it is not easy trying to decide on the right car to purchase and to get a great car that does not break so thank you for all your help. Thank You. Mary Soberano. 3/5/16

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst Buying Experience

I would definitely not recommend this dealership to anyone. The salesman and finance manager we worked with were very shady and dishonest. The place smelled like a dumpster soon as we opened the door, and the process was long and drawn out. Thank god things didn't work so we didn't get ripped off. I understand you make 120 sales a month apparently, but at least you can be more considerate and honest, not worrying making another buck.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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2013 Nissan altima

In and out no sales pressure. .great customer service and super clean cars and offer excellent services to go with your purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My personal review summary of midwest auto store..

Derrell lowe was my sales rep and was very up front about everything him and the sales manager roddy they took excellent care of me when i bought my scion i recommended them to all my friends even ones that have not so good credit for me personally was the best buying experience ever

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Michael J Boggs

Derrell Lowe was referred to me by friend I went to Midwest and told him what I was looking for in the first car he picked out is the car I bought a 2009 Toyota Camry hybrid .. Love the car and the exceptional treatment I got it Midwest auto store I will definitely be recommending my friends there as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car buying

While home on leave from the Marine corp my son had a great experience buying a car from Derrell Lowe, most honest car salesman I've ever met. Great staff from front desk to finance. I will go to Midwest for my next car!! And so should you. Ask for Derrell Lowe, an honest person who does his job WELL!! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience at Midwest Auto !

A BIG shout out to Derrell Lowe for making our car buying experience a Great one, my son bought a car while home on leave from the Marime Corp. my cosigming helped! If you're looking for a car, new or used go to Midwest and ask for Derrell, he'll do you right. Again thanks for the great experience ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Thankful!!

We want to give a huge "thanks" to Derrell Lowe for all his hard work today..and patience!! Thanks to Sammy Z for "working" the deal!! And of course..Kevin Lowe for being there to help..great team work guys!! We greatly appreciate all 3 of you as well as your entire staff!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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