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Midwest Auto Store

(327 reviews)
Visit Midwest Auto Store
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
(859) 838-3996 (859) 838-3996

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midwest Auto Store from DealerRater.

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I love Midwest Auto Store

I just want to thank Skip Jones and all the rest of the people at Midwest Auto for making our car buying experience an enjoyable one. My dad is 83 and drives a lot. He needed a dependable used car he could afford. He found the car he was looking for and absolutely fell in love with it. He loves his Buick Rendevous. I've not seen my dad this happy in a long time. The sales and office staff were so nice and so helpful. We were able to work out financial arrangements and my dad left with his new car the same day. I would recommend Midwest Auto to my friends and family. I can't tell you how much it meant to me and to my dad to be able to have found such a reliable , courteous, and great place to do business with. Thanks to everyone at Midwest Auto. We will be back! Dean and Janie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my Truck

I wanted a small truck and we found a Ford Ranger on the lot at Midwest Auto Store. My salesman was Skip Jones and he could not have been nicer to deal with. He was honest and funny and answered every question I had. Joe in the Finance Dept. was a pleasure and was able to get me a good rate and a payment I could afford. I would recommend doing business with Midwest and Skip to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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good job

very good people they know what they are doing and nice cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Loved the car, loved the price

I found my dream car here, and got it for an extremely fair price. Although i had some issues with banks and payment, my sales rep Skip was there with me from start to finish no matter how often i bugged him. Overall had a very pleasant experience once we determined that the payment problem was a simple banking error. A month in and i still smile every time i get into my car. Great guys and would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service Guarenteed

I never thought purchasing a new car would be so easy until I shopped at Midwest Auto. They made the purchase of my 2014 Dodge Charger easier than I could have expected. Not only did I get a great deal on a beautiful car that drives and looks great, I received exceptional, friendly service. I would recommend Midwest Auto to anyone who is looking to purchase a new car. The sales man known as "the older gentleman" is by far the best salesman in the tri state. His hospitality and exceptional service is by far the best I've ever received. Midwest Auto is the place to go if you're looking for a new car and don't forget to ask for the wonderful salesman known as "the older gentleman."

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Couldn't have been better

Robert (the older gentleman) WAS AWESOME. Would highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2002 GMC Yukon Denali AWD

Great experience with Robert. The buying experience was really easy and we got a quality SUV for a fraction of the cost. It has already towed a boat to the lake and back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Enjoyed

Never before have I had a salesperson not sell me an automobile and I felt great. Mr. Townsend was an extraordinary individual and not just a " salesman." He showed me how I was actually better off financially staying with the vehicle I was driving. Will I go back to see Mr. Townsend again, later. Most Definitely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Midwest Auto and Robert are the very best in town.

WOW!! I never thought buying a car could be as easy and fun as Robert made the whole buying experience. No high pressure just good solid advice. Robert is extremely knowledgeable in all areas of buying and selling. I will be recommending him to all of my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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What does Frosted Flakes and Robert have in common

They're GREAT. Robert made buying a used car a great experience. Robert was very helpful in arranging financing. Robert was extremely knowledgeable and friendly. I will be recommending him to all who will listen. When I look to buy another car I will look no further than Robert and Midwest Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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