MINI of Stevens Creek

Thanks Roberto, you did an excellent job and kept me posted on the process. This is really ridiculous that the survey needs 25 words or more

Mustafa Cem Pamuk ,YOU are a HUGE ASSET TO THE COMANY! thank YOU! for YOUR best outstanding personality, the amazing respect YOU showed us from day one & More than any management in there

I tried to buy a car from them. The ad didn’t list that it was a rental. The salesman tried to tell me it was a company car back from a lease, but it wasn’t. My bank required to see the title to ensure it wasn’t salvaged. When I asked for them to provide it, they got very dodgy and came up with all kinds of excuses to not produce the title, (a huge red flag) I contacted another 2 dealers and neither had a problem sending me titles for their vehicles. We had agreed on a price, but they seemed too shady. They lost my business and I really wanted the car.

TERRIBLE, DECEITFUL DEALERSHIP - BUYER BEWARE - Signed agreement to purchase on Friday afternoon and filled out financing. Told that I had to go to local AutoNation following day to sign documents (3 hour round trip from my house). After arriving, they told me an hour later the document would not be ready until following week and I would have to drive back to the dealership again. The manager would not credit or compensate me for their mess-up. The manager told me they are losing money on the deal and that I should be thankful. I told them that it is unlikely they are losing money on the sale. He asked if I was calling him a liar and that it was offensive to say so. I told him strong men don't get insulted by what others say. He said was I am implying, that he is a weak man. I said you said that, not me. At that point he started threatening me saying that I am not strong, mumbling stuff and said we reserve the right to refuse service and we will not be selling you this car, good bye. Please take my experience and do not do business with these unethical people, most of which were foreign and without any sense of morality or doing the right thing.

TERRIBLE, DECEITFUL DEALERSHIP - BUYER BEWARE - Signed agreement to purchase on Friday afternoon and filled out financing. Told that I had to go to local AutoNation following day to sign documents (3 hour round trip from my house). After arriving, they told me an hour later the document would not be ready until following week and I would have to drive back to the dealership again. The manager would not credit or compensate me for their mess-up. The manager told me they are losing money on the deal and that I should be thankful. I told them that it is unlikely they are losing money on the sale. He asked if I was calling him a liar and that it was offensive to say so. I told him strong men don't get insulted by what others say. He said was I am implying, that he is a weak man. I said you said that, not me. At that point he started threatening me saying that I am not strong, mumbling stuff and said we reserve the right to refuse service and we will not be selling you this car, good bye. Please take my experience and do not do business with these unethical people, most of which were foreign and without any sense of morality or doing the right thing.

My service advisor Johny did provide excellent service when I checked in my car to do the repair, he was very nice and patience to explain the details . Highly recommend advisor him!

Devin Miller was exceptional - professional, communicative, courteous. Explained every step of the process and kept me updated on the repair process. I was very impressed.

I purchased a countryman at this dealership and so happy with the salesperson. He is very nice and patient when I have any questions for him. I feel so comfortable when I could look around any vehicles at the dealership without bother from sale men. That makes me confident to shop.

Just received my 2 Door hardtop 2025, very happy about the car and extremely satisfied about the whole purchase process with Mr Siris. Siris has good knowage about the car, always checked details very carefully, responded to questions quickly, accurately. Put extra effort to help me follow up some questions with finance and service department which may not his job scope. Really appreciate Siris, many thanks!

From the moment i entered the service department, Blake took charge of all my car issues and was instrumental in guiding me through with a more than positive outcome. My thanks to Blake and to the Mini Cooper dealership for looking after me.