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MINI of Stevens Creek

(1,028 reviews)
Visit MINI of Stevens Creek
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (866) 594-6158 (866) 594-6158
Used (866) 573-1309 (866) 573-1309
Service (866) 547-2340 (866) 547-2340

Reviews

(1,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of Stevens Creek from DealerRater.

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Adrian was my service specialist.

Adrian was my service specialist. He was courteous and informative. I was updated with a video of the inspection and a list of action items. The visit was efficient and I got my car back in a couple of hours. I am satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Anne, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek.

Great facility, good location, easy to schedule, well

Great facility, good location, easy to schedule, well communication, friendly staff. Not too busy, quality works.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Stevens Creek Mini were very thorough and professional.

Stevens Creek Mini were very thorough and professional. Robert is my go-to guy for service now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

I was able to get all of my paperwork done online and

I was able to get all of my paperwork done online and they delivered the car to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Justin, we are very happy we could provide you with a positive experience! Drive safe, and we'll see you on the road.

I recently took my mini for servicing.

I recently took my mini for servicing. Blake, the service coordinator did a fantastic job keeping me updated regularly and was very mindful of my time and delivered the car on time with high quality service. Overall had a very positive experience and strongly recommend the services here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

this dealer just made my car purchase experience so easy.

this dealer just made my car purchase experience so easy. They are equipped with full car inventory, they understand the importance of customer needs. My sales advisor Francisco and Mustafa were amazing. They make the purchasing process so easy and did their best to meet my needs. Top notch customer service from this dealer!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

Devin did a great job.

Devin did a great job. Kept me informed and up to date on issues and progress. All of the advisors were incredibly helpful and responsive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Baxley, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

Excellent service.

Excellent service. Fast turnaround while I was waiting, with updates on the progress of the repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Excellent service.

Excellent service.. excellent service. delivery time of your car on time.. customer service 👍 answered my cuestion

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

They do outstanding work.

They do outstanding work. The price is higher at the dealership than independent shop. But there work is excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Bert, thank you for taking the time to leave us feedback. Feel free to stop by if you ever need any more help.