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MINI of Stevens Creek

(1,023 reviews)
Visit MINI of Stevens Creek
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (866) 594-6158 (866) 594-6158
Used (866) 573-1309 (866) 573-1309
Service (866) 547-2340 (866) 547-2340

Reviews

(1,023 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of Stevens Creek from DealerRater.

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Great Service

i was greeted with a hello and directed where to go. Felix followed up with me on the time he stated, had no surprises and the car was washed and vacuumed when i picked it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service

Went here to look at new cars and the customer service was amazing. They helped me find the exact car I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly sales people

Good experience overall. Would definitely recommend to someone that was shopping for a Mini. My salesman, Anthony, wasn't too pushy and was very patient. Nice guy -- took a good amount of time walking me through the process and all the details of the car itself. The only part of the process that I was a little bit confused by was what truly was covered through the warranty versus what I purchased in the extra coverage package. Beyond that, great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Robert is an awesome dealer. He tried his best to help me and made sure that the car fits all my needs. He is super patient. Even though I already bought the car a few days, he still answered all my questions when I need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service, Great Car

We had a great experience at MINI Stevens creek. DeAndre, our sales rep, helped us thru the test drive process with a lot of patience and great attitude towards any questions we had. Having been to some other car dealers where our experience was less than average and having heard about cars dealers that treat their potential customers poorly, it was a refreshing experience. The sales experience can make or break a deal and I've experienced this first hand at other showrooms where even though the car was great, the attitude of the people at the dealership put me off completely, We were only out to test drive and were planning to make a few stops at other brands after, but the Cooper Clubman was love at first drive and we picked it up the same day. There were some hiccups with the financing process that took overall about four hours back and forth, but what made it possible to deal with was that we were constantly being updated by DeAndre about where in the process we are and whats causing the delay. Also since dealership forgot to inform me about some documents I needed to bring along, we had to go back home and collect them for which we were given a ride by Dilon at the dealership . Little things like these really make a difference and show that this is a company that believes in giving their customers a great experience and don't just stop after selling the car. Would definitely recommend this to anyone who is looking to purchase a MINI.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!

Very thorough repair work, they even fixed the problem I didn't report. My car is still under warranty, so I got a good fix mostly for free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very friendly. Great service.

The service was very good, and all the staff was helpful and friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mini Cooper

I found my perfect car here in Stevens Creek. The price were great.service was good at first, but I have waited a week to have my car ship to me while they first agreed on this will only take 1-2 days.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service, great coffee,

Had my daughter's mini serviced here. Very impressed with service. Fastest so far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service at the mini of stevens creek.

Bought new mini and traded in old car there. The service was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words and review, Hao. It's great to hear that we could be of such help!