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Napleton Clermont Chrysler Jeep Dodge RAM

(1,019 reviews)
Visit Napleton Clermont Chrysler Jeep Dodge RAM
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–7:00pm
Tuesday 8:30am–8:00pm 7:30am–7:00pm
Wednesday 8:30am–8:00pm 7:30am–7:00pm
Thursday 8:30am–8:00pm 7:30am–7:00pm
Friday 8:30am–8:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm 10:30am–5:00pm
New (888) 234-4398 (888) 234-4398
Used (888) 221-8089 (888) 221-8089
Service (888) 359-1442 (888) 359-1442

Reviews

(1,019 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Clermont Chrysler Jeep Dodge RAM from DealerRater.

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Oil change and tire rotation

I had to wait 3 hours for my oil change so they rotated my tires at no charge. There oil prints left on my hood.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience with us, Earl. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with the rest of our team, and we encourage you to contact us if you would like to further discuss your visit. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team

Napleton is the greatest car dealership in Clermon

prompt service and exceptional customer relations. Your service department is efficient and courteous. I especially like your donuts since I come early in the a.m.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time out of your day to share your wonderful experience with us, Frank. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it's time for your next car. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team

GREAT SERVICE

HOW NICE EVERYONE WAS IT WAS EASY AND FAST. JUST DROVE UP AND WAS GREETED WITH A SMILE AND MY CAR WAS TAKEN CARE OF

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jonathan, we appreciate your kind words about the entire service team. Thank you for choosing Napleton Clermont Chrysler Jeep Dodge RAM for your vehicle needs. We look forward to your next visit! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team

Great Service

The guys at Napleton seemed very genuine, friendly and helpful. I felt comfortable giving my personal information, trusting that it would be used safely and appropriately towards financing a vehicle. #Challenger

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christina, congratulations on your new purchase! We hope you are continuing to enjoy your Challenger! It's wonderful to know you feel confident in your decision to choose Napleton Clermont Chrysler Jeep Dodge RAM as your dealer. It is imperative to us that we make the car-buying experience seamless and efficient. We hope to see you again! Best, Napleton Clermont Chrysler Jeep Dodge RAM

Great Service from Napleton of Clermont

They worked with me on financing options and Matt was amazing on finding the vehicle and willing to do anything to get the one I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this 5-star review, Joshua. We strive to provide courteous service to all our guests, and are glad to hear that Matt helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team

Happy customer

Happy with my experience Napleton Clermont. Everyone was polite and I am extremely happy and in love with my vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for this lovely review, Meagan! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team were helpful during your visit and that you love your new vehicle. If you have any questions, please don't hesitate to reach out to us again. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team

Good service experience

Night time service advisor Carl Dyer was not only knowledgeable but very helpful and also arranged a courtesy ride home for my wife and I.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Willie, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from Carl. If there is anything more that we can do please come back and see us again. Take care! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team

good and professional service

they kept me informed about the work being performed on my vehicle at all times,explained the repairs clearly. the employess were courteous and professional.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the feedback, Pedro! One of our top priorities is exceptional and informative customer care, and we are proud that this was offered to you during your recent visit. Don't hesitate to give us a call if you need anything else. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team

Great service

When my car broke down, they did everything they could to help me get a new car fast. They worked with me in selecting the perfect fit for me and my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this review, Matthew. We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you, please feel free to come back and see us any time! Take care. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team

Great Servve

I'm from Miami and you took my car and fixed it and gave it back before the promised time and my advisor was extremely nice. The dealerships in Miami could learn from you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Duane, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us, and we want to be able to provide them with the kind of service they deserve. We look forward to servicing your future automotive needs! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team