Reviews
Great service department
Service department was efficient, competent, helpful and friendly. I felt taken seriously and dealt with honestly. I wouldn't buy or take my vehicles anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeanette, we appreciate your kind words about the entire service team. Thank you for continually choosing Napleton Clermont Chrysler Jeep Dodge RAM for your vehicle needs. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Better than I could hope for
Best experience ever. Items that were problems with my truck were fixed and done in a expedited manner. I will see them again I'm sure!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Steve, and thanks for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Napleton Clermont Chrysler Jeep Dodge RAM. We are driven to offer great customer care, and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Excellent customer service
Our sales rep, Brent Osborne, was very attentive and helpful. He had extensive knowledge on the vehicle and was able to help us every step of the way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paola, thank you for reviewing your time spent at Napleton Clermont Chrysler Jeep Dodge RAM. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Brent is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs, and we thank you again for your business. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great service
Charles was excellent. He was very helpful and made sure all of my needs were met. Definitely will go back to see him
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Cristal, and thanks for your kind words! We appreciate Charles as well as the rest of our staff, and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Napelton is great
Great service, friendly staff. I brought my car in on a Saturday, they were quick to greet me at the car, gave me a reasonable expectation on when it would be complete and they called me. Overall great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review, Ryan. We appreciate you taking the time to write about your experience. The weekend service is especially designed to be very quick and efficient. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. We are very happy we were able to accommodate your vehicle! Take care! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great service
Greg the service guy was extremely friendly and prompt. Before my service began he went through everything with me. He came and let me know while I was waiting how much longer everything was taking.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your awesome review, Brent! We're very happy to hear that Greg was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Review
Friendly staff and very helpful. The staff was able to quickly fix my issue and reason for servicing my jeep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Tara! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great service
First time there and advisor was courteous and provided my several maintenance options for my vehicle. The facilities were clean. Huge TV in the waiting area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Rolando. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great service, very clean building and lot
Stopped by to get a oil change and the service and staff was great. Did not take as long as expected.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Justin, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Good service
It was great that hat you cleaned the car inside as well. That was the first time we had this happen to us.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Claude, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team