Reviews
Great service
Good customer service the advisor would keep me informed on the maintenance of my vehicle and gave me a quote.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos, Blanca. It is gratifying to hear that you were provided exceptional service by being kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Service
Everything just always go well when I come in. Tom Russo in the service department is awesome. I recently traded my wheelchair accessible van in for a new Dodge. Tom and the service department were why I wanted to get a new Chrysler or Dodge, because I knew I would get good service.I am a paraplegic and completely depend on my wheelchair. Tom is always so acomodating and so very helpful. I always wait for my van because I cannot get into any other vehicle. The waiting area is very comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us, Joyce. Tom and our team is dedicated to provide a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please visit us if you have any concerns about your car. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Car service
Charles from service department was excellent and kept me informed on what was going on with my car daily. He went over and beyond to help me with my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your awesome review, Diana! I'm very happy to hear that Charles was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Attentive staff, committed to seal the deal
The staff were committed to help me make the deal happen. I tried out multiple vehicles over the 5 hour time frame it took to get me in the right vehicle at the right price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write this 5-star review, Rose Ann. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Good Service
Service met their expected timeline with an added oil change and a car wash. My car has had no issues since my appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great Friendly Service Team and Timely Service....
Great Friendly Service Team and Timely Service. Ease in getting a loaner to drive while mine was in for repair. I will use them again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Oil change
I truly enjoy the service. Carl is amazing. He is patient and honest. Everytime I go i get the best of service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks again for the great rating, Bonilla! We will be sure to share your feedback with Carl and the rest of the service team. We look forward to your next visit! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great Service
Very attentive to my needs and completed the job in a timely manner. Even gave me a free car wash.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dawn, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Amazing night staff
I like how knowledgeable the staff is and how everyone does their best to explain what is going on, especially Carl, he along with his night staff make me feel like my jeep is in great hands.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your awesome review, Bonilla! We're very happy to hear that Carl was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
First time lease
Brent- he was very welcoming, and Great to work with. The sales staff is very busy just make sure all the dots are dotted and the T's crossed. It's a dealership.:)
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Brandon, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership, and that Brent was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team