Reviews
Fast service
Quick and fast always listen to my request. They listen to my request for things to check. Friendly service technicians and the treaters are pleaseing to work with
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Alan, and thanks for your kind words! We appreciate all of our staff, and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied, and we're very happy to hear that this was achieved with you. Thank you again! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great service
Great job Charles! This guy can get it done. He does care about his customers. I had problem no one else could solve. He got it taken care of and couldn't be happier!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lynfred, thank you for taking the time to write this wonderful review of our service department. We are extremely pleased that Charles was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Napleton Clermont Chrysler Jeep Dodge RAM, and we look forward to your continued business! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Napleton Oil Change.
No appt. necessary. buy one....get three free. Quote on new tires....will be considering. Discovered nail in one tire, new wipers too. All in one stop.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you working with our service department to keep your vehicle in tip-top shape, Janet. Please don't hesitate to call if we can help with anything at all. Take care until we see you next time. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
A Great Decision
I worked with Marco during the process of getting an oil change. He reccommended I buy new tires soon. Gave me a quote on some which I will be considering. Got the quote for tires, the oil change, they fixed a tire that had a nail in it, and I got new wipers all in one trip and without an appointment. They were actually offering a buy one oil change get three free deal that day. I guess I'll be going back many times more. A great deal all in all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We appreciate Marco as well as the rest of our staff, and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Dodge charger service
Tom in service department is always attentive and provides me with pertinent information about service needs and requirements. He takes care of business with no hassles. We always appreciate Toms help with our service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mario, we are truly grateful for this awesome review! We are thrilled that Tom is always there to take care of you. He is a great asset to our team, and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great Service
Great customer service, quick and easy. I love the fact that they are open until 2 AM!!! My wife and I dropped the car off in the early evening, went and had a few libations, and returned to pick it up later that night. Awesome!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your outstanding rating of our service department, Robert. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Room service
Friendly's staff also I like the $39 oil change and 3 oil changes are free and finally I have to wait too long oil change
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Garth, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Napleton Clermont Chrysler Jeep Dodge RAM. We're sorry about the wait, but greatly appreciate your patience. If there is anything more that we can do please come back and see us again. Take care! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Love my Jeep
Sales rep, Nick, was knowledgeable and friendly. He was not overly pushy. He showed me the Jeep that I came in to see. Did not try and upsale me into another one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review, Cecil! We're glad to hear that Nick was friendly and knowledgeable.! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Thank you for helping me buy me dream car!
From the moment we stepped on the lot until the last few minutes while we drove away in the rain, they made us feel like family. They did not push any extra on the deal, did not push us to a better model, but instead showed us everything we could do with the model we originally requested. Very stress free. Thank you!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, thank you for recognizing your experience at Napleton Clermont Chrysler Jeep Dodge RAM. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, Napleton Clermont Chrysler Jeep Dodge RAM Team
Grate place to buy from
Haggle free it was a really fast and easy experience. Jeremy was very nice and got right to the point.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Myra, thank you and congratulations on your purchase! We are so very pleased that Jeremy and the rest of our team could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new car! Best, Napleton Clermont Chrysler Jeep Dodge RAM Team