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Automax Atlanta

(771 reviews)
Visit Automax Atlanta
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–6:00pm
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
(866) 712-3179 (866) 712-3179

Reviews

(771 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax Atlanta from DealerRater.

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The sales representative Mr. Lakeem, was very...

The sales representative Mr. Lakeem, was very professional and answered all the questions I had about the vehicle and sales process. The sales manager as well made my experience very comfortable. I would absolutely recommend anyone to purchase their next vehicle from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great place to do business & buy a car!! As soon as...

Great place to do business & buy a car!! As soon as you walk in you're greeted by a sales person,after explaining my situation & what i was looking for they walked me through all steps and made it easy.I asked to go on a test drive & fell in love with the vehicle,best part about it..THE PRICE!! Everyone was very helpful and I'm very pleased with my vehicle.There are many great choices & good deals I recommend them to anyone who needs a car.Visit their lot and you'll see for yourself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

GRAET SERVICE

GRAET SERVICE OVERALL THE SALE REP. WAS THE BEST I HAVE SEEN IN SOMETIME NOW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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People are great

I wasn't sure what to expect when I drove up. I was expecting a huge place like Carmax. But then I realized the lot at this Automax, though small, is covered in high quality vehicles. The people are very knowledgeable and they work together to give personalized sales service. Luis was very helpful and courteous, and he followed up on the questions I raised. Omar was able to give me a great value on my trade in, and Anna is a whiz at the paperwork. Overall a very smooth process to make a purchase. A pleasant surprise!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service experience

The sales representative Mr. Lakeem, was very professional and answered all the questions I had about the vehicle and sales process. The sales manager as well made my experience very comfortable. I would absolutely recommend anyone to purchase their next vehicle from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great price and service

Enjoyed doing business with Automax Atlanta and Omar, best prices for my 09 Honda anywhere and I shopped extensively. Enjoy the experience and will come back when I'm in the market again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Firstly, I NEVER write online reviews... but felt I could...

Firstly, I NEVER write online reviews... but felt I could help save someone the headache of visiting this lot, so here goes... I found this dealership after searching online and seeing all the great cars at such low prices, as Im sure whoever is reading this did. My wife and I were driving in from Birmingham and called ahead of time to set up test drives at 4 different lots in the Atlanta area. I spoke with Rose earlier that morning and she assured me the particular cars I wanted to see were available. Rose was INCREDIBLY nice over the phone and seemed to be just as nice in person. She introduced me to Lakim who she said would help us. I asked to see 3 different cars on their lot (a 2010 Camry, and two 2010 Accords). First car we checked out was a Camry, several scratches, scrapes, and dings covered the car, trunk would not close (even after Lakim slammed it several times), very worn tires. Lakim told us "pre owned vehicles dont have new tires and every used car lot would look the same", I mentioned that the previous lots we went to had better looking tires, to which Lakim gruffed "where?". Wanted to give the benefit of the doubt that Lakim was having a bad day and that although the 2010 Camry was a pure lemon, the Accords would be better. Not quite. First Accord had major damage that was easily detected on a breif inspection of the outside. Huge hole near the driver's side windsheild wiper, several scratches, badly worn tires. Now we're at 2 out of 3 cars, and the 2 we'd seen were not just badly worn, but clearly damaged cars... that was enough for us to leave the lot. I'd stay away from this dealership. Several used lots in the area with better prices, and much better cars. Seeing the way we as potential buyers were treated, I cant imagine how one would be treated AFTER they already have your money. My wife and I ended up buying a 2010 Accord from a lot in Marietta (lower miles and better price). Save yourself the time and potential headache and look elsewhere.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

BUYERS BEWARE

Firstly, I NEVER write online reviews... but felt I could help save someone the headache of visiting this lot, so here goes... I found this dealership after searching online and seeing all the great cars at such low prices, as Im sure whoever is reading this did. My wife and I were driving in from Birmingham and called ahead of time to set up test drives at 4 different lots in the Atlanta area. I spoke with Rose earlier that morning and she assured me the particular cars I wanted to see were available. Rose was INCREDIBLY nice over the phone and seemed to be just as nice in person. She introduced me to Lakim who she said would help us. I asked to see 3 different cars on their lot (a 2010 Camry, and two 2010 Accords). First car we checked out was a Camry, several scratches, scrapes, and dings covered the car, trunk would not close (even after Lakim slammed it several times), very worn tires. Lakim told us "pre owned vehicles dont have new tires and every used car lot would look the same", I mentioned that the previous lots we went to had better looking tires, to which Lakim gruffed "where?". Wanted to give the benefit of the doubt that Lakim was having a bad day and that although the 2010 Camry was a pure lemon, the Accords would be better. Not quite. First Accord had major damage that was easily detected on a breif inspection of the outside. Huge hole near the driver's side windsheild wiper, several scratches, badly worn tires. Now we're at 2 out of 3 cars, and the 2 we'd seen were not just badly worn, but clearly damaged cars... that was enough for us to leave the lot. I'd stay away from this dealership. Several used lots in the area with better prices, and much better cars. Seeing the way we as potential buyers were treated, I cant imagine how one would be treated AFTER they already have your money. My wife and I ended up buying a 2010 Accord from a lot in Marietta (lower miles and better price). Save yourself the time and potential headache and look elsewhere.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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OUTSTANDING SERVICE!!!!!!!

We drove 5 hours from Charleston South Carolina to get this car. No one else within 500 miles beat them on price and then once we got here the service was the cherry on top!! Would reccommend this dealership highly!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Reasonable prices on cars!!

I purchased a Scion tc from this car lot and its was owned previously, but the car looks great and it drives great. Automax Atlanta has quality cars for reasonable prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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