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Germain Mazda of Columbus

(710 reviews)
Visit Germain Mazda of Columbus
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 571-0223 (888) 571-0223
Used (888) 860-8807 (888) 860-8807
Service (866) 442-2326 (866) 442-2326

Reviews

(710 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great to work with

Rudy Stefanitsis was great to work. I wouldn’t go anywhere else. He had our best interest in mind and answered any questions we had for him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for the great review, Dmohabir. We're glad to hear that Rudy provided excellent service and took care of all your needs. We appreciate your business and hope to see you again at Germain Mazda East of Columbus for any future service needs!

Five-Star Service from Rudy!

Rudy redefines car buying with his approachable nature and exceptional service. He handles every request with ease and turns the process into a memorable experience. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you, Aaron! We're so glad to hear that Rudy made your car buying experience memorable. We appreciate the recommendation and hope to see you again at Germain Mazda East of Columbus in the future!

Rudy S was a great help in answering all questions I had

Rudy S was a great help in answering all questions I had and providing a good attitude the whole time. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're glad to hear that Rudy provided excellent service and answered all your questions, Kierra. We appreciate your business and hope to see you again at Germain Mazda East of Columbus!

Jordan, my salesperson, was just phenomenal and I would

Jordan, my salesperson, was just phenomenal and I would highly recommend him to anyone who wants to buy new or used!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're glad to hear that Jordan provided you with a phenomenal experience at Germain Mazda East of Columbus. We appreciate your recommendation and hope to see you again in the future!

Rudy was amazing!

I worked with Rudy, and he was super knowledgeable, funny, and you can tell he really cares about his clients and every customer that walks through the door. I’d recommend anyone to go to Germain Mazda just so they can have Rudy as their guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Andrew, we're over the moon to hear your experience with Rudy was top-notch! Thanks for recommending Germain Mazda East of Columbus and spreading the good vibes.

Expectations exceeded

Purchased 2022 GMC, entire transaction exceeded my expectations Rudy went above and beyond from first call until I drove off the lot I highly recommend Germain

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bruce, we're over the moon to hear your kind words about Rudy! Thanks for choosing Germain Mazda East of Columbus and recommending us. Happy driving in your new 2022 GMC!

Have purchased 2 Mazdas and believe they help make things

Have purchased 2 Mazdas and believe they help make things happen. Also when a warranty didn’t cover an item the dealership helped alleviate some of the cost

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Brooke, thank you for reviewing Germain Mazda East of Columbus! We are grateful for your business!

Great experience and I’m super happy

I’m very happy with my experience. I didn’t feel pressured at all and they made everything fairly painless. I would certainly recommend this sales team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thomas, we are delighted to hear that you are totally satisfied with your recent experience! Thank you for trusting Germain Mazda East of Columbus, and have a fantastic day!

Very helpful, nice friendly staff, and always available

Very helpful, nice friendly staff, and always available to answer my questions. I have always had all service work done here for those reasons.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the kind words! We're glad to hear that our staff at Germain Mazda East of Columbus has been helpful and friendly. Drive safely, and we hope to see you back again down the road!

Russell is a very knowledgeable senior sales

Russell is a very knowledgeable senior sales representative for Germain Mazda on Morse Road. He is friendly and competent. Any questions we asked he was able to answer quickly. Tim was able to find the exact vehicle I was looking for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate the kind feedback about Russell and Tim and hope to see you again at Germain Mazda East of Columbus. Safe travels!