Reviews
Amy and the service team are so accommodating and
Amy and the service team are so accommodating and wonderful to work with that we will always have our vehicles serviced at Germain Mazda!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sonya, we appreciate your kind words about Amy and our team at Germain Mazda East of Columbus! It makes us proud to know that we have earned your trust and loyalty for servicing your vehicles. Thank you for sharing your experience with others and we look forward to assisting you in the future!
Germain Mazda @ Easton gets an 11/10 in our book!
Germain Mazda @ Easton gets an 11/10 in our book! Entire staff was warm & friendly and customers we met all sing their praises. Carlos and his manager, Tim worked for days to find the perfect car for my daughter. Cannot thank them enough!!!! Thrilled to be a part of the Mazda Family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear that Carlos and Tim were able to assist you to find the perfect car for your daughter at Germain Mazda East of Columbus! Your recommendation means a lot to us. Thank you for being part of the Mazda family!
Exceptional customer service still resides here.
Amy and all the Service Advisors at Germaine Mazda deliver first class service. Always accommodating and willing to work with your busy schedule. Much appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Greg, thank you for taking the time to share your experience with us at Germain Mazda East of Columbus! We're thrilled to hear that our service advisors, especially Amy, were accommodating and provided first-class service. Your kind words mean the world to us, and we look forward to assisting you again in the future!
Always great service.
Always great service. High Flexibility and responsiveness. Customer orientated. I would definitely recommend Germain Mazda.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to see that you had a positive experience at Germain Mazda East of Columbus, Éric! We're pleased to know that our team provided great service, flexibility, and responsiveness. Thank you for recommending us and we hope to assist you again in the future. Drive safely!
Jason was able to get me the right car with the
Jason was able to get me the right car with the additional options I was looking for. The price was fair without any dealer markups and didn’t push for me to add additional services I wasn’t interested in. A overall great experience finding and purchasing a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brian, we're so glad to hear that Jason helped you find the perfect car. We always strive to always provide transparent and cost-effective deals for our clients. Thank you for choosing Germain Mazda East of Columbus for your new vehicle purchase!
Clean and friendly always willing to assist and spend
Clean and friendly always willing to assist and spend time with the customers at any time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your positive review of Germain Mazda East of Columbus! Have a lovely day!
Annoyed
I got my car serviced today and they didn’t take my car through the car wash like they normally do and when I got into my car my driver seat was all messed up from whoever drove my car back up from getting service ! It’s one thing to move it forward to reach the pedals but it was moved forward the back was moved and it was set higher up. Highly upset with having to get my seat back to the way I had it.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shelby, I'm sorry that your recent service experience fell short of our high expectations. Additionally, I apologize for any frustrations regarding your driver's seat. I appreciate your feedback and will address this with our team. If you'd like to continue this conversation, please feel free to reach out to me directly when you have a moment. Thank you, Grant Garrison - Service Manager - 614-802-5918
Best Mazda shop in town for service or repair
My vehicle was serviced at the appointment time and everything went smoothly. I liked that you get a video for recommendations of other things that need repair on your vehicle. No pressure, additional repairs are your decision. The staff is friendly as well as professional. This location is definitely the only place I will take vehicle for repair.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bailey, we're so glad to hear that your service appointment at Germain Mazda East of Columbus went smoothly. Our team is always here to assist with any repairs you may need and we appreciate your loyalty. Drive safely, and see you next time!
Jordan gave me the best car buying experience!
Jordan gave me the best car buying experience! I love my new car! We’ll be coming back here to purchase my husband’s car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear that Jordan provided you with the best car buying experience at Germain Mazda East of Columbus! We're glad that you love your new car and we look forward to assisting you with your husband's car purchase in the future.
We found the buying experience to be pleasant and
We found the buying experience to be pleasant and efficient. Alec was a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that Alec delivered a top-notch buying experience! Thank you for your business and five-star review of Germain Mazda East of Columbus.