Reviews
Toni was awesome!
Had my CX5 in for maintenance today and had a great experience. Toni was awesome - very professional and detailed and had the car serviced in an hour. Smooth all the way around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great review! We're glad to hear that Toni provided you with a professional and efficient service experience. We appreciate your business and hope to see you again at Germain Mazda East of Columbus!
Great 👍 dealership, had great customer service and great
Great 👍 dealership, had great customer service and great sales experience and representatives. Really tried to get me the lowest price and payment possible!!!! Thanks 🙏 Rudy!!!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review, Wayne! We are so glad to hear that you had such a successful purchase experience working with Rudy. Drive safely, and we hope to see you back again at Germain Mazda East of Columbus!
Great buying experience
Jordan Bostic is an outstanding salesman! He is very knowledgeable of the product, has a wonderful personality and truly showed an interest in what was best for us as potential buyers. We are very happy with the experience we had and very happy with vehicle we purchased from Germain. The entire staff were pleasant courteous and helpful. I highly recommend Jordan and the Germain Mazda dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark, thank you so much for the glowing review and recommendation! We're delighted to hear that Jordan provided such outstanding service and made your car-buying experience at Germain Mazda East of Columbus a positive one. Our team hopes to work with you again in the future, but until then, cheers to the road ahead!
Excellent service
Excellent service, everything was well explained. Liked the video review for my car, service manager was happy to answer my questions, car wash was thorough
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so glad to hear that you had an excellent service experience at Germain Mazda East of Columbus! It's always our goal to ensure our customers feel informed and accommodated and we thank you for your business!
Best Car Buying Experience I've Had
No complaints from start to finish. Very helpful and courteous staff that was always available and willing to answer any questions we had. Even on their off days they were there to assist when I needed it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review! We appreciate your business and hope to see you back again at Germain Mazda East of Columbus!
Germain Mazda of Columbus.
Today I had some repairs done on my car at Germain Madza East. Toni went above and beyond her responsibilities by making sure that I was knowledgeable about the services I was receiving. She explained everything that needed to be done immediately and other things which could be done at a later date. She was very professional 👏 as well as the other staff in that area. This location is so convenient for me and I plan to utilize their services again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ken, we're thankful for the time you took to share your experience with us. It is great to hear that Toni and our team at Germain Mazda East of Columbus exceeded your expectations. We appreciate your business and look forward to being able to serve you again down the road!
Today I had a maintenance service appointment with my
Today I had a maintenance service appointment with my Mazda3. I have limited mobility with a cane and portable oxygen. Amy Dugger went above and beyond to help me maneuver and remain seated as much as possible. She explained all the recommended work with detailed estimates. She is a gem!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear about your positive service experience with us at Germain Mazda East of Columbus! It's wonderful that Amy was able to go above and beyond to assist you. Thank you for your kind words, and we hope to see you back again down the road!
Informative and very detailed.
Informative and very detailed.patient, with answering questions 👌polite and efficient. He was very knowledgeable about the product.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marsha, we're delighted our team offered courteous professionalism and expertise! Thanks for supporting Germain Mazda East of Columbus with a stellar review!
Extremely professional, friendly and competent.
Extremely professional, friendly and competent. Very easy scheduling and efficient. Would highly recommend to anyone and have done so.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that you enjoyed working with us! Safe travels, and we hope to see you back again at Germain Mazda East of Columbus!
Great Dealership
Germain treated me with professionalism and respect. My salesman, Marcus, is a great guy who worked with me to find the best price for what I was looking for. He didn't pressure me into anything I didn't want. In the end I didn't purchase through Germain (nothing they did wrong) but I'll definitely be looking at them for my wife's car. If you're in the area and looking for a Mazda, go here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Chris, it's wonderful to see your five-star review of Germain Mazda East of Columbus. Our team is thrilled to hear that you had a professional and respectful experience while working with Marcus and that he helped to find the best price for what you were looking for without pressuring you. Thank you for recommending our dealership to others who may be interested in purchasing a Mazda!