Reviews
Great experience buying 2nd vehicle.
My wife bought her Mazda from Terry. He made the experience so easy, I knew I was going to buy my next car from him. Super friendly and willing to take time to answer all your questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that Terry did such an amazing job taking care of your wife that it made him an easy choice when it was time for a car for yourself! Thanks for letting us know how great of a job everyone did.
Great sales experience.
I had a wonderful sales experience with Jordan Hoffman at Germain Mazda. He's knowledgeable about the brand, and is very straightforward and honest during the buying process. The car buying process is not a fast process, but they don't drag out the process. The facilities are clean and well maintained. Overall, it is a good place to buy your next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is always our goal to deliver a great shopping experience for each of our customers and we couldn't be more thrilled to hear we did that for you! Thank you for the endorsement!
We bought our son's first car!
We saw a used car on their site and headed down to see it that day. The car was just brought to their lot and hadn't even been through their service department. We were told the price and our salesman, Michael Worthington, said they would go over it all and get back to us. The price didn't change but within three days later when we went to pick it up they had put on 4 new tires, fixed an exhaust issue, serviced the car, and even did a small amount of body work. My son loves it and I know he is in a vehicle that he will drive for a while before it needs any major repair.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Carrie! We're so happy to hear that your son is so thrilled with his new car! We're glad that Michael was able to get the car through service before delivering it to you and that everything worked out perfectly. Congratulations to your son!
Great experience purchasing new car!
I had a really good experience in purchasing a car from Germain Mazda. They had a large enough inventory to find the car I wanted quickly and easily. Most of my interaction was with Mike at Mazda who followed up promptly ever since my first visit and made sure I could get exactly what I wanted. Would recommend asking for him.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so glad to hear that you were pleased with your visit to our dealership and your interaction with Mike! We couldn't be any happier to hear you got exactly what you wanted!
Great Dealership
Bo Stranzin was very patient with me until I decided it was time for me to buy a new car, as we were in contact for a few months. When I came to test drive the car, he had Mike to take cover since he was out of office. Mike was very knowledgeable and made the decision easier. When I came to pick the car a few days after purchasing it, Bo was great and understanding as I wanted to change the financing term. Great dealership where they take good care of the customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so happy that Bo and Mike made purchasing your Mazda such an easy decision! We appreciate you taking the time to recognize our sales consultants and our dealership!
A wonderful car buying experience
Even though I bought a used truck at Germain Mazda of Columbus, I was treated as though it was a brand new $50,000 vehicle. I had the pleasure of dealing with Bo Stranzin, who was a real class act and rolled out the red carpet for me. He and another salesman even followed me back to my hometown in Dayton, Ohio, nearly 100 miles away, to get the truck to my home. If you are in the market for a new or used vehicle, I would highly recommend going to see Bo Stranzin at Germain Mazda of Columbus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Brian! We're so happy to hear you felt like you received the 5-star service at our dealership. Bo and the rest of the team were more than happy to help you get the truck home. It's always our goal to treat every customer to the best customer experience in the business.
Love my Mazda 3
I purchased my 2015 RED Mazda 3, from Michael Worthington, in August, 2015. I cannot express to you how well I was treated during the process. Michael worked very hard to get me the best deal possible. It took us a period of a few days for Michael to assist me in test drives, appraise my current car, and finalize the deal with my husband. Michael was polite and courteous, knowledgeable, friendly and easy to talk with. I absolutely love the Mazda, and would definitely purchase another car from him in the future. This is the first Mazda I have owned, and it is a fantastic car. The gas mileage does not disappoint. Thank you, Michael for the time spent with us, and the delivering of the new car!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Edie! We're so happy that you've been so thrilled with your first Mazda! It's wonderful to hear that Michael was able to find help you and your husband to find the perfect vehicle!
Great Service
We did not go with the intent to purchase, just looking. But we found a car we loved and the sales associate, josh was so nice and helpful we ended up leaving with a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Judy! We're so glad that Josh helped get you into a vehicle that subsided your apprehension and made you feel good about picking up a vehicle! Congratulations!
Mike is the best!!
Even though Germain Mazda wasn't the lowest price, they are still the best Mazda dealership around! My sales person was Mike and he was just outstanding and patient. He seemed to really care about my needs and listened to me. I would definitely recommend Mike and Germain Mazda to anyone who is looking for a new vehicle. I love my new CX-5!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so happy to hear you love your CX-5 and that Mike was outstanding! Congratulations on your new vehicle!!
Mike is the best!!!
Even though Germain Mazda wasn't the lowest price, they are still the best Mazda dealership around! My sales person was Mike and he was just outstanding and patient. He seemed to really care about my needs and listened to me. I would definitely recommend Mike and Germain Mazda to anyone who is looking for a new vehicle. I love my new CX-5!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so happy to hear you love your CX-5 and that Mike was outstanding! Congratulations on your new vehicle!!