Hooks Lincoln

Kory, Mark, & all the rest have treated me and my wife better than any experience we've had making a big purchase. We never considered going the Lincoln route...we're going that route from now on.

Walked into dealership with only moderate knowledge of Lincoln's offerings. Mark took the time to necessary understand our needs, and walked us through a number of vehicle choices that potentially met those needs. This process ultimately led us to what I believe to be the perfect choice for our needs. I'm delighted with my CPO MKX, and would recommend the vehicle, the dealership, and the sales associate to anyone.

Car-buying is not a favorite past-time but Hooks and our salesman, Mark, actually made it a great experience. Mark took lots of time with my husband and me, showing us the features of many models, and made it vaery clear that he was knowledgable about his product and LOVED it. He passed his enthusiam on to us, but never ever pressured us into a purchase. We ended up buying a 2014 MKZ Hybrid, and, while I have many question about the computer, I feel assured that he will be my mentor all along the way!

From the moment we walked into the showroom, we were impressed. We had seen the 2014 MKZ at the Texas State Fair and fell in love with it. The quality, the styling, the features were more than we have had in any previous vehicles. We signed up for the Date Night program and upon our visit to the Hooks showroom, we were treated like royalty, almost uncomfortably so. We talked to Mark Grabowski and he instantly made us feel at home. There was no pressure to buy or lease. Mark asked us a few questions and offered us a drive in his own car, a 2013 MKZ hybrid. We've never owned a hybrid before but decided we would make the plunge with our next new car. After our date night, the decision was easy. If Mark could find the car with our exact specifications, we would buy the MKZ. With the help of Cory Hooks, they located the exact car we wanted, down to the very last detail. The process was simple. We are now driving a new Lincoln MKZ hybrid and loving it. Mark and Cory were a dream to work with. We will recommend Hooks to anybody that asks and tout their business ethic and personable style.

I just bought a new Lincoln for my wife for Christmas. I'm a busy guy & don't usually waste time on things like writing product reviews, but the outstanding buying experience with Mark Grabowski & Hooks Lincoln prompted me to do so. He even offered to come to my house & synchronize the built in garage doors opener buttons in the car to our garage! We own a business & have bought a lot of vehicles over the years. I've never encountered anything like this experience. There was NO sales pressure, but a willingness to give me all the assistance that I wanted. When I do something like a vehicle purchase, I've already thought about it & don't want my time wasted with B.S.. They respected that & got me in & out in record time. I give Hooks Lincoln an A+!

I revived one e-mail saying it was a employee trade in car and they would get back to me we drove out after hours and saw it in the back lot it was not ready to show I bought a trailblazer from Bruce Lowery that was very clean and ready to go

We were shopping for a used Ford Expedition and called Dirk to arrange an appointment. When we arrived the SUV was parked in the showroom alcove with the engine running and the a/c on. Dirk reviewed the features and invited us to take it out for a test drive. When we returned we were greeted by Dirk and Mr. Hooks. A wonderful and professional experience. The price was right but decided the Expedition was not the right vehicle for us. Dirk showed us a number of other vehicles with no pressure to buy. We are still undecided on a SUV at this time. Great dealership with great people!

I have been to Hooks previously. I have always been more than satisfied. This time i went in for some equipment repair. I went in with my usual high expectations. I was pleasantly surprised at the service and the price - my expectations were exceeded. Truly nice people and very straight shooters. They are very competent and very fair. nice folks to do business with.

What a joy to have found such a professional staff, from our salesperson, Mark, to the financial manager. The facility is most hospitable and friendly. We ended up buying not one, but two vehicles, one used and one brand new. We are "hooked" on Hooks for sure!!!

Awesome staff (shout out to Dirk Sachse and Anthony Beatty) who helped me get into a beautiful pre-owned MKZ. Dirk was no-pressure and was here to catch me after I was unsuccessful getting a car on my terms at another dealer. He knows how to operate all the gizmos on these cars, and made this about as complicated as buying a new smart phone. Anthony got me financed with a great interest rate (I'm going through a divorce and the credit situation was scary for me as a new single parent). I can't say enough about this place!