Reviews
Write a reviewfeed back from purchasing auto from Hooks Lincoln
We have done business with Hooks off and on since 1989. I have found no other dealership that compares with not only their service, but how well each and every customer is treated, regardless of whether they are purchasing a new or used vehicle. The people who work at Hooks are a reflection of the intregrity and standards of Hooks. Today we purchased a used vehicle from Mark Grabosky, sales representative and were as usual treated with professionalism and consideration. Thank you Mark and Hooks....we still love ya'll. Don and Elta Hogue
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Don and Elta!
Best dealership
I have bought 2 new vehicles from Hooks. Their service is second to none. I have recommended them to friends and they have bought from Hooks too! Everyone there is friendly and helpful. When I am ready to buy another vehicle, it will be at Hooks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for continuing to spread the good word! You comments are greatly appreciated!
best service team
Hooks Lincoln trucks can be a pain to fix yourself. If you need Lincoln service in Weatherford, TX I highly recommend Hooks Lincoln! They have the best service team and are without a doubt on top of it all
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Patrick, See you next time!
professional job
Juan, thank you for the wonderful job you have done on all of our company vehicles over the past nine years. My company has enjoyed the confidence we have in your diagnosis and resolution. That is why you will still be our company auto service, even though we have moved out of the area. It may be a little harder to schedule, but your caliber of service is worth it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great salesperson
Marc Fowler was a great salesperson to work with! We appreciated his helpfulness during our car shopping
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tricky
Salesperson did not tell me the SUV I was looking into had really bad hail damage. Pictures did not show the damage, either. Was not as upfront and honest with me as I would like for someone I was going purchase a vehicle from. As soon as I showed up to see the vehicle I could see the hail damage and asked the salesperson. They tried to dodge the question. I left.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase