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Hooks Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (186 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (186 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hooks Lincoln from DealerRater.

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feed back from purchasing auto from Hooks Lincoln

We have done business with Hooks off and on since 1989. I have found no other dealership that compares with not only their service, but how well each and every customer is treated, regardless of whether they are purchasing a new or used vehicle. The people who work at Hooks are a reflection of the intregrity and standards of Hooks. Today we purchased a used vehicle from Mark Grabosky, sales representative and were as usual treated with professionalism and consideration. Thank you Mark and Hooks....we still love ya'll. Don and Elta Hogue

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Don and Elta!

Best dealership

I have bought 2 new vehicles from Hooks. Their service is second to none. I have recommended them to friends and they have bought from Hooks too! Everyone there is friendly and helpful. When I am ready to buy another vehicle, it will be at Hooks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for continuing to spread the good word! You comments are greatly appreciated!

best service team

Hooks Lincoln trucks can be a pain to fix yourself. If you need Lincoln service in Weatherford, TX I highly recommend Hooks Lincoln! They have the best service team and are without a doubt on top of it all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Patrick, See you next time!

professional job

Juan, thank you for the wonderful job you have done on all of our company vehicles over the past nine years. My company has enjoyed the confidence we have in your diagnosis and resolution. That is why you will still be our company auto service, even though we have moved out of the area. It may be a little harder to schedule, but your caliber of service is worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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great salesperson

Marc Fowler was a great salesperson to work with! We appreciated his helpfulness during our car shopping

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tricky

Salesperson did not tell me the SUV I was looking into had really bad hail damage. Pictures did not show the damage, either. Was not as upfront and honest with me as I would like for someone I was going purchase a vehicle from. As soon as I showed up to see the vehicle I could see the hail damage and asked the salesperson. They tried to dodge the question. I left.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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