Reviews
Great to work
Kadjaliou Barry was very helpful and a pleasant to work with. I didn’t plan to get a new car today but his business was convincing. I will recommended Barry to my friends and family. Thank you CC Allen
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vehicle was falsely advertised.
Vehicle was falsely advertised. Drove the 30 miles and was terribly disappointed. Vehicle had spray paint on doors and rear bumper. Cigarette burns but the worst was a screw holding the bumper on. All the photos online showed no damage and appeared to be what my granddaughter needed. One star was the lowest rating I could give. Very poor
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We regret to hear about your experience, that is not what our customer have come to expect at Mike Calvert Toyota. Please reach out to our Customer Relations Manager at 713-558-8125 so we can discuss this further.
There is nothing you can say that would change what happened. TRUTH IS Used car was deceitfully advertised.
Brittany was amazing, very helpful and always follows up.
Brittany was amazing, very helpful and always follows up. If you are coming here to purchase your vehicle ask for Brittany. -Julia Singleton.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bad customer service (parts department)
I order my parts onlune and it was my worst experience with online parts department. Its iver 7 days not even a single call or email notifying of any delay. i have to call them and not even an apology for the delay. i left message with part manager and no return call.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We apologize for the lack and follow up, please reach out to our Customer Relations Manager at 713-558-8125, so he can help you with this matter.
Douglas Cyril was great to work with, very personable and
Douglas Cyril was great to work with, very personable and patient while I made my decision. He provided great customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Douglas Cyril was great to work with, very personable and patient while I made my decision. He provided excellent customer service!
I bought a Certified preowned Corolla thinking I wouldn’t
I bought a Certified preowned Corolla thinking I wouldn’t have to spend anything on repairs. One of the wiper blades was coming apart, and the tires were shot. I had my daughter bring it in to get the second key made, told Freddy the wiper blade was coming apart but he told her it was fine, after another trip they replaced it. I ended up buying new tires because it wasn’t safe to drive. I left several messages with the dealer trying to get reimbursed for the tires, talked to Pat or Peter today with no results. I don’t think you should have to spend $800 on tires for a Certified vehicle. The salesman and finance guys were great, I wish service and management were the same.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Specifically asked for Lance James when I made my appt.
Specifically asked for Lance James when I made my appt. Did not disappoint. I am still deciding, but Lance treated me great and did not give me any high pressure. I would recommend him to everyone shopping at Mike Calvert.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I came from Galveston and chose Mike Calvert Toyota
I came from Galveston and chose Mike Calvert Toyota because my coworker was telling me that she had a pleasant experience when she purchase her new car recently. Ngac Nguyen and Yao Nguyen were very easy to work with and patiently answer all my questions and concerns that I had. Highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have purchased all my vehicles from this dealership and
I have purchased all my vehicles from this dealership and every time,I have received great service! A special thank you to Juan Camps and Peyo for looking out for me and helping me to get the best deal. I would definitely recommend this place to everyone! From the moment you walk in, you get this well organized, very clean and happy welcoming environment. Juan Campos was very patient in answering all my questions and providing detail information with comparisons and helping me make my decision, the best one. He was very knowledgeable about all the details the vehicle had. I would definitely recommend this dealership and Juan to my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very welcoming , clean , organized and most importantly
Very welcoming , clean , organized and most importantly helpful. Nathan Ramirez welcomed us in with open arms and a very helpful hand. He made it the easiest way possible to come in, sit and leave with a car. I cant Express how grateful I am for crossing paths with this opportunity. if you're in the area, need a quick approval, please hit up my guy Nathan for your quick approval. Amazing job nathan. see you soon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car