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Mike Calvert Toyota

(1,686 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(1,686 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Calvert Toyota from DealerRater.

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Lucas was amazing!

Lucas was amazing! He selected a best deal and a good car for us. Would recommend him to anyone would consider buying a new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Stephen Lopez was great!

Stephen Lopez was great! He was super helpful and kind throughout the whole process. He answered all of my questions very well and made sure I was informed each step of the way. Also, Stephen thoroughly and patiently helped me weigh my options which left me feeling at ease and comfortable with my final decision. Charles was also very friendly and involved in the process which further helped me make a good decision. Overall, I'm beyond impressed with their customer service and love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

5 Star Service for my Sales person.

5 Star Service for my Sales person. 0 Stars for the Collision Center. Was told my car would take 2 weeks for repair. It’s been almost a month and a half and still no car. Every single time I call, it’s a different story as to why the car still isn’t ready. First the blame was on the insurance company. I got the insurance company together and they did their part, then all of a sudden it was something else. Long story short, I’m not happy. I brought my car here with so much hope and expectation that since I bought it from here they would provide excellent customer service. But I was wrong. I should have selected a car repair shop on the approved list for my insurance company.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mike Calvert Toyota was very professional listened to our

Mike Calvert Toyota was very professional listened to our needs and got us a deal we couldn’t turn down!! I would 100% recommend them to my friends and family!!! Thank you Mike Calvert Toyota and our awesome sales person, Prince Adrian!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My salesman, Lance James, was wonderful.

My salesman, Lance James, was wonderful. He was gracious and low-key, I would certainly work with him again. I didn’t care as much for the finance person who was gruff and not nearly as personable as Lance. This is my second time using Mike Calvert when purchasing a used vehicle and both experiences have been good. I’m not going to hold one bad finance person against them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Lied to

Bought a certified used vehicle and sales rep lied to use about certain services provided. Now he says no services and manager doesn't call back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lied to us about their certified pre-owned vehicle

Lied to us about their certified pre-owned vehicle maintenance program. Said one thing to us at time of purchase, Now they say another.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Found the car I wanted after searching several dealer’s

Found the car I wanted after searching several dealer’s inventory at their respective websites.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent dealer willing to be honest and upfront with

Excellent dealer willing to be honest and upfront with customers. Robert Lucas is an excellent sales person and helped us with our search for a new SUV. Calvert team willing to work with customer to close the deal and offer fair pricing for their products. I highly recommend Robert Lucas and the Calvert team if you’re looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience Sales was great Nicolas Coburn will

Great experience Sales was great Nicolas Coburn will recommend ask for him he made quick and easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.