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Mike Calvert Toyota

(1,703 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(1,703 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Calvert Toyota from DealerRater.

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Mike Calvert Toyota was very professional listened to our

Mike Calvert Toyota was very professional listened to our needs and got us a deal we couldn’t turn down!! I would 100% recommend them to my friends and family!!! Thank you Mike Calvert Toyota and our awesome sales person, Prince Adrian!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My salesman, Lance James, was wonderful.

My salesman, Lance James, was wonderful. He was gracious and low-key, I would certainly work with him again. I didn’t care as much for the finance person who was gruff and not nearly as personable as Lance. This is my second time using Mike Calvert when purchasing a used vehicle and both experiences have been good. I’m not going to hold one bad finance person against them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Lied to

Bought a certified used vehicle and sales rep lied to use about certain services provided. Now he says no services and manager doesn't call back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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Lied to us about their certified pre-owned vehicle

Lied to us about their certified pre-owned vehicle maintenance program. Said one thing to us at time of purchase, Now they say another.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Found the car I wanted after searching several dealer’s

Found the car I wanted after searching several dealer’s inventory at their respective websites.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent dealer willing to be honest and upfront with

Excellent dealer willing to be honest and upfront with customers. Robert Lucas is an excellent sales person and helped us with our search for a new SUV. Calvert team willing to work with customer to close the deal and offer fair pricing for their products. I highly recommend Robert Lucas and the Calvert team if you’re looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience Sales was great Nicolas Coburn will

Great experience Sales was great Nicolas Coburn will recommend ask for him he made quick and easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I loved my experience and will recommend more people plus

I loved my experience and will recommend more people plus myself to come back and buy another vehicle!!! The process was simple and I got just what I wanted !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Great experience !!

The sales staff Nishant was pleasant to work with.

The sales staff Nishant was pleasant to work with. He was transparent and provided good information. The finance dept needs little more clear communication, few sneaky surprises. Initially the numbers were not clearly dissected. Also they dont allow outside finance and therefore we are left at their mercy and the high rates they have in mind to make up for any possible loss in their sale.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales representative told me they aren't accepting

Sales representative told me they aren't accepting outside financing due to delayed payments by credit unions. I left immediately

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.