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Bob Maxey Ford of Howell

(1,313 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm Closed
Sunday Closed Closed
New (855) 371-0965 (855) 371-0965
Used (888) 854-3134 (888) 854-3134
Service (855) 279-9542 (855) 279-9542

Reviews

(1,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Ford of Howell from DealerRater.

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Matt Warner was extremely accommodating and made the

Matt Warner was extremely accommodating and made the process simple. I would strongly recommend Matt and the Maxey Auto Group.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We had a great experience buying our F-150.

We had a great experience buying our F-150. From the moment we stepped into the dealership, the experience was top-notch. Tina Socha was very knowledgeable and attentive, guiding us through the entire process. We would highly recommend this dealership and Tina to anyone looking to buy a new Ford vehicle.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Nina, thank you for your kind words and congratulations on your new vehicle! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Hit a very large deer with my new explorer.

Hit a very large deer with my new explorer. Only had 17k on it so far. The damage was seriously bad and I kind of expected they might have to just total my explorer but the adjuster estimated it at about 12k worth of damages and two weeks later it was completed. I did not have time to clean the vehicle as it had to be towed after the accident. Two air bags had gone off and the right front of the vehicle was pretty much destroyed. So they not only made it unnoticeable but also did a pretty good detail job on the front interior of the vehicle which I was not expecting them to do. If I have any issues I will update but as of now the car is just as it was before the deer committed suicide by car. I will be taking any future work to bob maxey. Very good job done by all involved. Lesson learned… slow down on dirt roads.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Josh, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

This was my first time buyer a car ever, and workers over

This was my first time buyer a car ever, and workers over at Bob Maxey treated me with so much patience and kindness throughout the whole experience. I never felt lost once, and they answered any and all questions I had. I could not recommend a better place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Shelby, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Worked with Josh Wisniewski originally to lease a new

Worked with Josh Wisniewski originally to lease a new Ford Edge, but was unable to find since Ford is no longer making the Edge. I then looked into purchasing a used Edge and found a perfect on on the lot! Josh was very helpful and patient through this process!!! Highly recommend Josh and the dealtership!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Second vehicle leased from Bob Maxey Ford and had great

Second vehicle leased from Bob Maxey Ford and had great experiences both times. We ordered both vehicles based on previous lease turn-in dates, and our sales representative Will Andrews timed both new vehicles to come in right when the current leases were up. Will is so great to work with, and he works hard to make you happy. I always second guess my vehicles, especially if there is a lot of time to wait after ordering, and he does his best to accommodate my questions. He is my go-to guy. So if you’re in the market for a new vehicle, I absolutely recommend Will at Bob Maxey!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Bought a used 2024 truck.

Bought a used 2024 truck. Vehicle was more than I expected and Rob was great to work with.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Maxey Ford of Howell. Please don't hesitate to reach out if there's anything additional we can do for you.

Bought a car from Matt Warner and he was on top of

Bought a car from Matt Warner and he was on top of everything!’n very professional snd attentive!!! Patrick the finance guy was very good also!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had the pleasure of working with Alex Bell from the Bob

I had the pleasure of working with Alex Bell from the Bob Maxey Ford in Detroit. The Howell dealership had the vehicle I was looking for and they sent it right away.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had the pleasure of working with Madaline to purchase a

I had the pleasure of working with Madaline to purchase a 2022 Ford Explorer. She is very personable and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.