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Bob Maxey Ford of Howell

(1,313 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm Closed
Sunday Closed Closed
New (855) 371-0965 (855) 371-0965
Used (888) 854-3134 (888) 854-3134
Service (855) 279-9542 (855) 279-9542

Reviews

(1,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Ford of Howell from DealerRater.

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Great service, excellent work.

Knowledgeable, and timely. Great waiting area. Kept up to date with progress. When finished the vehicle was washed. Check out was quick and efficient. Great dealership for sales and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

SERVICE

EVERYONE IS VERY FRIENDLY AND EVERYONE THAT WORKS ON THE CARS KNOWS WHAT THEIR DOING. THEY TELL YOU HOW LONG IT WILL TAKE TO SERVICE YOUR CAR AND THEY GET IT DONE, NOT MUCH WAITING.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Dealership

I want to thank Mitchell Flaps for all of his support in helping us take ownership of our 2017 Lincoln MKC. The price was great and they were very supportive in meeting our financial payment needs as well as an extended warranty. Mitchell did a great job juggling our deal as well as supporting multiple other deals he was working at the same time. I highly recommend this dealership and the quality of service as well as their vehicles is outstanding. We drove over an hour and a half and they were ready to make and put a deal together. Thanks Again Eric & Tina Kempker

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tina @ Bob Maxey Ford of Howell

I leased a car for the first time in August. I had an idea of what I was looking for in a car, and was torn between a Ford, and a Chevy. After speaking, and dealing with Tina @ Bob Maxey Ford of Howell, the choice was a no brainer!! I was so unsure of how the leasing process works, she explained everything to me, and made me feel so comfortable with the whole thing. She is hands down the reason I chose a Ford. Anytime I had/have a question, or concern she is always right there to help me out, and always has/finds an answer for me, and never makes me feel like I am a bother to her. THANKS TINA!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very Professional and timely

Entire sales process was easy, pleasant, accurate and timely. All discounts were as promised. Build date and delivery date were accurate. Time for delivery and information provided was more than adequate,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Given my choice of vehicles that I would like to purchase.

Bought our vehicle from a rookie sales person and wasn't pressured to buy something that wouldn't fit our need, or big enough to handle towing my boat..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best in the business!

Best dealership I've ever dealt with. Friendly, honest, efficient and fair pricing are just a few of the things that bring me back to Maxey Ford for vehicle leasing and customer service, These folks are the best in the business at what they do. My damaged tire was replaced for much less than any Tire dealer shop quoted and I was confident that everything was done right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Expediant Service

Always Top notch service when I bring in my car. Takes a short amount of time but the job gets done properly , plus you always get a car wash!!! What service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good deal; great people!

We pretty much knew what vehicle we wanted and generally what a good deal would be. However, the folks at Bob Maxey that I dealt with (Julie G. & Rick G.) were outstanding! They not only made the buying experience, but they also went out of their way to get us the best deal possible -- a great starting price, 3 incentives and 0% financing...it was like hitting the Trifecta! We got the Ford Edge, in a the color we wanted and with the option packages we were looking for. And they even threw in wheel locks! All-in-all, a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional, courteous,thorough % I have confidence.

We’ll deserved & appreciated. Will go back Will want to by my next vehicle there if price and car I want is right. Hopefully so. Then I can continue to get good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.