Bob Maxey Ford of Howell

This is the 3rd vehicle we purchased from Bob Maxey Ford. Our sales person was Kenny Ostin who is great. He got us a good deal on a 2015 Ford Edge. He is very personable as well as professional.

Went in looking at a 2009 Fusion, was met by Greg H. talked, test drove, I asked about fixing or replacing the windshield which was scratched badly and Greg said NP. We talked a little more and didn't get the price I was looking for so I left after a nice conversation. Received a call the next day from Greg saying come on in the manager has a deal for me but we could not discuss on the phone. So I go back in and bring my daughter who I was helping look for a car. Greg says that the manager knocked the price down $1000, which was my offer the day earlier! She test drives likes the car, I ask again about the windshield and Greg says no can do the price is rock bottom. I say thank you very much for your time, but not interested in buying a car I have to put a windshield in. I'm not out the door 5 minutes when my phone rings and it's Greg saying OK to replacing the windshield if I buy today. Okay fine, let me call my daughter to confirm as she left for work earlier. I get her OK, call Greg back to buy and he says, hey someone is coming to look at it? He will call me back after? He calls me 3 hours later and says they sold it? I told Greg I can always buy another car, but you can't get your character back after doing something like this. Greg throws the manager under the bus as it's not his fault. This is unfortunate because this would have been my 3rd car purchased over the last 8 years at BM, but now I will go elsewhere. I would not recommend the used car guys (dept.) to anyone.

I brought a used Ford Escape during the tent sale at the end of Oct 2017. Mitchell showed me the car and all the features. He helped me with the buying process. If I every buy another car, I will try Bob Maxey Ford in Howell first because Mitchell made everything so easy . No pressure to buy like other dealerships I have gone to in the past.

After countless searches for a vehicle in various states, Bob Maxey Ford in Howell, MI, provided the perfect vehicle. Kenny Ostin was who I dealt with, and what an extremely fair, professional, and personable guy he is....not only him, but his sales team as well, who I witnessed dealing with other customers. I received a very great deal on my purchased vehicle and the process was the smoothest I've ever experienced in car buying.

Great experience! Very nice to work with. Julie is the best! The truck was ready and waiting for us when we arrived to do the paperwork and most of it had been done ahead of time.

We had a great experience! I would recommend working with Greg Harakas to anybody.

I drove over 500 miles to buy a 2015 Ford diesel 250 very nice truck I'm happy with it I live in the UP of Michigan and could not find a truck up here that I liked go see Michael if you need a good deal

I had an exceptional shopping experience when I bought a van from Maxey Ford this summer. After explaining to Mitch, my used car salesperson, that I wanted a van that I could camp in, he knew exactly which vehicle to recommend. He had me test drive a van on the lot that was similar to what he was recommending so that I could get a feel for the type of vehicle he thought I needed. He then contacted other dealers to find the exact model he thought would serve my needs and he got it to his lot and finished the paperwork in time for me to use it for a camping trip I had already had planned. He answered all my questions and guided me away from other models I thought I might like. He explained why he did not think they would be the best for me and then gave me a complete tour of the van that I did buy. While I highly recommend working with Mitch, all the employees I dealt with were very friendly and helpful. I love my van and look forward to many wonderful camping adventures. Karen Keaton

Very friendly atmosphere. Leased three cars from Bob Maxey Ford. In particular Mitchell Glapa is great, very personable. Overall, fantastic staff. Highly recommended.

This was the 3rd vehicle that I have leased from Bob Maxey and it was the best and easiest transaction, yet. My sales person, Tina Soucha went out of her way to satisfy me. She ordered the exact vehicle that I wanted and covered every portion of the process efficiently. I would recommend her and the dealership to anyone. p.s. They have serviced my last 2 vehicles and that is also very satisfying.