Bob Maxey Ford of Howell

I turned in my lease and got a new one but after everything was signed they told me they couldn't get a title for the car. This is a new car. Over a month later in driving on a dealer plate because they cannot get it straight. So I'm driving a new leased SUV that's in someone ealses name that I insured and signed for. Somethings not right. Other then this mess yes it was great but come on people you should of known this. I'm still waiting and now there not calling me back like they said they would. Pretty sad business I say.

DO NOT TRUST THEM WITH YOUR SSN or running YOUR CREDIT> BAD EXPERIENCE AND THEY LIED ABOUT RUNNING CREDIT AND TRIED TO ACT LIKE IT WAS NOT A BIG DEAL> Bad service on the credit side. This statement will be made much thorough in the future. They ran my credit multiple times without my authorization. I told them to run in one time and that was it. I was told by the salesman that it was only ran one time and I had great credit so I did not need to worry about it at all. Come to find in the mail that I was denied by several credit companies and have several credit inquiries on my credit report because of this dealership. I spoke with Mike Maxey and he became very defensive and threatened me many times try to say if I slander them they will take me to court. I will never recommend doing business with this dealership as it came straight from high management that they do not care. They tried to send me an email admitting that it was there fault but it did not matter because experian does not recognize multiple credit inquiries on the same day. This is true to some extent but it does matter for other things, dealing with credit inquiries in the future do show and dealing with those same lending companies in the future when they have already denied you...etc and more. It does matter if you look for financing in different sectors and they all would have to be car loan places and not all of them were that I was denied by. I am putting myself out there, to help others and am completely vulnerable but I will not stand for unethical businesses or practices. THIS PLACE IS ONE OF THEM. The whole point of the situation was I told them to specifically only run it once and they lied and ran it multiple times until they got approval. This policy is unethical and illegal and I then signed a contract under false pretenses. I will take this further so others and myself are not hurt and lied to. Scott the salesman seemed like a good guy but I will not know who to trust as I was not told at all the same story as what arrived in the mail. 100 percent would NOT recommend this dealership. Ardi was helpful in parts and thank him very for his help.

My experience was amazing paul was the most helpful and honest and most experienced salesmen I've ever delt with so worth the drive and time!

Service was great, got in and out with a lease quickly

My Mustang was clean and ready to go when I returned to Bob Maxey Ford, and checkout was quick and easy. The car is running awesome with my new parts!

my experience at your dealership was good i had a small problem with the title work but your staff was really fast to handle the problem i have no complaints about anything at your dealership

Awesome meeting John Camillari at Bob Maxey He took our situation in stride. Just stopped in after bad experience at other dealer in area. It was like a breath of fresh air. He walked the walk and talked the talk to get the job done. I then sent my sister in to see him. She got a new lease on fusion

My salesman Mitchell was really nice and friendly. . He listened to me and did everything in his power to make my buying experience good. Thanks Mitchell for everything

Oil change and tire rotation. As always well done. Wash job left alittle to be desired...but overall great job.

I had a great experience working with Tina and Julie. I have already told 3 people about Bob Maxey and my Escape.