Reviews
Great!
Great experience! Very nice to work with. Julie is the best! The truck was ready and waiting for us when we arrived to do the paperwork and most of it had been done ahead of time.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Very happy with Bob Maxey and Greg Harakas (Sales)
We had a great experience! I would recommend working with Greg Harakas to anybody.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really appreciate your feedback! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Very friendly dealership
I drove over 500 miles to buy a 2015 Ford diesel 250 very nice truck I'm happy with it I live in the UP of Michigan and could not find a truck up here that I liked go see Michael if you need a good deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
I had an exceptional shopping experience when I bought a van from Maxey Ford this summer. After explaining to Mitch, my used car salesperson, that I wanted a van that I could camp in, he knew exactly which vehicle to recommend. He had me test drive a van on the lot that was similar to what he was recommending so that I could get a feel for the type of vehicle he thought I needed. He then contacted other dealers to find the exact model he thought would serve my needs and he got it to his lot and finished the paperwork in time for me to use it for a camping trip I had already had planned. He answered all my questions and guided me away from other models I thought I might like. He explained why he did not think they would be the best for me and then gave me a complete tour of the van that I did buy. While I highly recommend working with Mitch, all the employees I dealt with were very friendly and helpful. I love my van and look forward to many wonderful camping adventures. Karen Keaton
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We hope you are enjoying your new van! Please let us know if you have any additional questions and thank you again for choosing Bob Maxey Ford of Howell, Inc.!
Explorer
Very friendly atmosphere. Leased three cars from Bob Maxey Ford. In particular Mitchell Glapa is great, very personable. Overall, fantastic staff. Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chris, we appreciate your recommendation of our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Happy Experience
This was the 3rd vehicle that I have leased from Bob Maxey and it was the best and easiest transaction, yet. My sales person, Tina Soucha went out of her way to satisfy me. She ordered the exact vehicle that I wanted and covered every portion of the process efficiently. I would recommend her and the dealership to anyone. p.s. They have serviced my last 2 vehicles and that is also very satisfying.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome experience
Our salesperson made the whole buying process very enjoyable!!!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tony Lopez
I decided to go into bob maxy ford looking to purchase a new veachle, when I arrived my sales man Tony Lopez came out introduced himself. Tony was the first sales person I had delt with through this search that didn't try to push me into something I didn't want. I told him what I wanted to spend and I didn't Want to finance ext. Right away Tony treated me with respect and it was clear he cared about his customers. I didn't have to settle for something.... Tony made it happen I got the car I wanted! This was my first time purchasing a new car and I am so great full to have had the experience I did! Myself, my son and daughter picked up our new crystler 200 this is a day I will never forget we had so much fun! Thank you for making us feel like family. You were truly happy for us that means a lot! I have waited a long time for this day and I thank you so much for being a part of it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your satisfaction means a lot to us, and we truly appreciate you choosing Bob Maxey Ford of Howell, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Jeff Moon & Kyle Bianchi
Buying a car with Kyle Bianchi &Jeff Moon was the best and most delightful experience I have ever had! They made it very enjoyable and very simple! Thanks again John Bianchi
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
No Service after the Sale
The car buying experience was great, however the service requests shortly after were disregarded and never fulfilled.
- Customer service 2.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
It sounds like your visit here at Bob Maxey Ford of Howell did not live up to our expectations?which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care ?and direct, honest feedback from our clients like you is imperative in helping us do that. Please give us a call at (517) 545-5700 and we will do our best to make this better. We hope to hear from you soon.