Bob Maxey Ford of Howell

Our salesperson made the whole buying process very enjoyable!!!

I decided to go into bob maxy ford looking to purchase a new veachle, when I arrived my sales man Tony Lopez came out introduced himself. Tony was the first sales person I had delt with through this search that didn't try to push me into something I didn't want. I told him what I wanted to spend and I didn't Want to finance ext. Right away Tony treated me with respect and it was clear he cared about his customers. I didn't have to settle for something.... Tony made it happen I got the car I wanted! This was my first time purchasing a new car and I am so great full to have had the experience I did! Myself, my son and daughter picked up our new crystler 200 this is a day I will never forget we had so much fun! Thank you for making us feel like family. You were truly happy for us that means a lot! I have waited a long time for this day and I thank you so much for being a part of it!

Buying a car with Kyle Bianchi &Jeff Moon was the best and most delightful experience I have ever had! They made it very enjoyable and very simple! Thanks again John Bianchi

The car buying experience was great, however the service requests shortly after were disregarded and never fulfilled.

I turned in my lease and got a new one but after everything was signed they told me they couldn't get a title for the car. This is a new car. Over a month later in driving on a dealer plate because they cannot get it straight. So I'm driving a new leased SUV that's in someone ealses name that I insured and signed for. Somethings not right. Other then this mess yes it was great but come on people you should of known this. I'm still waiting and now there not calling me back like they said they would. Pretty sad business I say.

DO NOT TRUST THEM WITH YOUR SSN or running YOUR CREDIT> BAD EXPERIENCE AND THEY LIED ABOUT RUNNING CREDIT AND TRIED TO ACT LIKE IT WAS NOT A BIG DEAL> Bad service on the credit side. This statement will be made much thorough in the future. They ran my credit multiple times without my authorization. I told them to run in one time and that was it. I was told by the salesman that it was only ran one time and I had great credit so I did not need to worry about it at all. Come to find in the mail that I was denied by several credit companies and have several credit inquiries on my credit report because of this dealership. I spoke with Mike Maxey and he became very defensive and threatened me many times try to say if I slander them they will take me to court. I will never recommend doing business with this dealership as it came straight from high management that they do not care. They tried to send me an email admitting that it was there fault but it did not matter because experian does not recognize multiple credit inquiries on the same day. This is true to some extent but it does matter for other things, dealing with credit inquiries in the future do show and dealing with those same lending companies in the future when they have already denied you...etc and more. It does matter if you look for financing in different sectors and they all would have to be car loan places and not all of them were that I was denied by. I am putting myself out there, to help others and am completely vulnerable but I will not stand for unethical businesses or practices. THIS PLACE IS ONE OF THEM. The whole point of the situation was I told them to specifically only run it once and they lied and ran it multiple times until they got approval. This policy is unethical and illegal and I then signed a contract under false pretenses. I will take this further so others and myself are not hurt and lied to. Scott the salesman seemed like a good guy but I will not know who to trust as I was not told at all the same story as what arrived in the mail. 100 percent would NOT recommend this dealership. Ardi was helpful in parts and thank him very for his help.

My experience was amazing paul was the most helpful and honest and most experienced salesmen I've ever delt with so worth the drive and time!

Service was great, got in and out with a lease quickly

My Mustang was clean and ready to go when I returned to Bob Maxey Ford, and checkout was quick and easy. The car is running awesome with my new parts!

my experience at your dealership was good i had a small problem with the title work but your staff was really fast to handle the problem i have no complaints about anything at your dealership