Skip to main content

Bob Maxey Ford of Howell

(1,313 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm Closed
Sunday Closed Closed
New (855) 371-0965 (855) 371-0965
Used (888) 854-3134 (888) 854-3134
Service (855) 279-9542 (855) 279-9542

Reviews

(1,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Ford of Howell from DealerRater.

Want to share your experience with this dealership?

Write a review

Great sales

I purchased f350 super duty platinum. I love the truck, from sales to services, I am extremely happy. I will buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

I took my vehicle in for service. It was promptly repaired with professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks so much for your warm review of the team here at Bob Maxey Ford of Howell, Inc.! It's great to hear that we could be of such help!

Mrs Baird

2014 Escape - good service and fast. Waiting room clean and nice to sit in - they took care of my car quickly and I didn't have to wait long. They washed my car and I was on my way home in about an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Automotive Super Bowl Team

We have purchased two vehicles from Bob Maxey (Ford Focus and Lincoln MKC) from salesman Paul Wisnowski. During the past 17 years doing our business with Bob Maxey we have always been very satisfied with both the purchases and service on our vehicles thanks to the Bob Maxey Super Bowl Team members. Thank you Paul in sales plus Billy Oatman and Dan Retherford in the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Facility and great staff

I was very particular about the truck that I wanted and Will Andrews was more than willing to do as many searches as needed. We would highly recommend Will as a salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are more than glad to be of service, Diane. Thank you for taking the time to share your feedback with us.

Great Dealership

Sales was very good at communicating, paperwork was a little slow but would definitely return to this dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are glad you chose our dealership, Shannon. If there is anything else we can do for you, please give us a call.

Consistent above and beyond service.

We always marvel at the amazing service at your dealership. You all constantly go above and beyond to help out and follow up on every detail. We drive out of our way to come to you, but are consistently glad we did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

President

Julie and Mike were terrrific. They represented Maxey and myself well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are happy you found us so helpful! We appreciate your review and hope we can continue serving you for many years to come.

2016 Ford Escape

All went smoothly. I contacted Julie Getkin, told her what I was looking for and she quickly responded with information on two similar models of a Ford Escape. I told her which one I was interested in and in a couple of days, I went in, filled out the paperwork, and I drove home. Very happy with Julie (again) and with my new Ford Escape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Rosemary, thank you for sharing your recent experience at Bob Maxey Ford of Howell, Inc.. Please let us know if there's anything else we can do for you.

Great Service

I needed an oil change for my 2014 leased Ford Taurus, and wanted to come in the day I called for an appointment. Service Dept. said to come in at 4pm and they would work me in. They did just that & 45 minutes later I was on my way with the oil change, tires rotated, checked back-up camera (nothing was wrong that cleaning wouldn't take care of), and a clean car. Everyone was helpful and friendly, and the popcorn was fresh. Thank you. Maryanne Kelly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No