Reviews
Consistent above and beyond service.
We always marvel at the amazing service at your dealership. You all constantly go above and beyond to help out and follow up on every detail. We drive out of our way to come to you, but are consistently glad we did.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
President
Julie and Mike were terrrific. They represented Maxey and myself well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you found us so helpful! We appreciate your review and hope we can continue serving you for many years to come.
Great Service
I needed an oil change for my 2014 leased Ford Taurus, and wanted to come in the day I called for an appointment. Service Dept. said to come in at 4pm and they would work me in. They did just that & 45 minutes later I was on my way with the oil change, tires rotated, checked back-up camera (nothing was wrong that cleaning wouldn't take care of), and a clean car. Everyone was helpful and friendly, and the popcorn was fresh. Thank you. Maryanne Kelly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2016 Ford Escape
All went smoothly. I contacted Julie Getkin, told her what I was looking for and she quickly responded with information on two similar models of a Ford Escape. I told her which one I was interested in and in a couple of days, I went in, filled out the paperwork, and I drove home. Very happy with Julie (again) and with my new Ford Escape.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rosemary, thank you for sharing your recent experience at Bob Maxey Ford of Howell, Inc.. Please let us know if there's anything else we can do for you.
Bob Maxey Ford Service
Brake repairs went quickly and smooth. These guys are the best!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you enjoyed working with our staff, Brian. If there is anything else we can do for you, please give us a call.
Great service
Matt and Karen at this location are awesome to work with. If I ever have a issue with my car these too are right there to help and keep you updated on what's going on so your not without transportation. Thanks for the dedication and hard work from these 2 people. GREAT Customer service goes a long way and these 2 have it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Leased a new 2016 Ford Explorer
I leased a new 2016 Ford Explorer. This is my third Explorer and it comes with even more great features including heated seats, heating steering wheel, front and rear sensors, swipe to open lift gate, navigation and video headrests in the second row. My salesperson, Paul Wisniewski is really incredible. He always works with me to get me the best deal. He came over and helped me set up my phone to the Sync and set the keyless entry and showed me how to use every feature. He is always very patient and positive. I can't imagine a better salesperson or representative for Ford Motor Company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! It's great to hear that we could be of such help!
Clean friendly service department
Service Representatives were very polite, knowledgeable and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great
Awesome as usual great service Paul wiesnewski is the best at taking care of things
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are glad you chose our dealership, Simone. Hope you're enjoying your vehicle, and as always, drive safe!
Great Service
The work was routine, but was done efficiently and I appreciated being told that a tire rotation was not necessary at this time. I have great confidence in the service department at Bob Maxey Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase