Reviews
Great sales
I purchased f350 super duty platinum. I love the truck, from sales to services, I am extremely happy. I will buy from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
I took my vehicle in for service. It was promptly repaired with professionalism.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for your warm review of the team here at Bob Maxey Ford of Howell, Inc.! It's great to hear that we could be of such help!
Mrs Baird
2014 Escape - good service and fast. Waiting room clean and nice to sit in - they took care of my car quickly and I didn't have to wait long. They washed my car and I was on my way home in about an hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Automotive Super Bowl Team
We have purchased two vehicles from Bob Maxey (Ford Focus and Lincoln MKC) from salesman Paul Wisnowski. During the past 17 years doing our business with Bob Maxey we have always been very satisfied with both the purchases and service on our vehicles thanks to the Bob Maxey Super Bowl Team members. Thank you Paul in sales plus Billy Oatman and Dan Retherford in the service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Facility and great staff
I was very particular about the truck that I wanted and Will Andrews was more than willing to do as many searches as needed. We would highly recommend Will as a salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are more than glad to be of service, Diane. Thank you for taking the time to share your feedback with us.
Great Dealership
Sales was very good at communicating, paperwork was a little slow but would definitely return to this dealership again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad you chose our dealership, Shannon. If there is anything else we can do for you, please give us a call.
Consistent above and beyond service.
We always marvel at the amazing service at your dealership. You all constantly go above and beyond to help out and follow up on every detail. We drive out of our way to come to you, but are consistently glad we did.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
President
Julie and Mike were terrrific. They represented Maxey and myself well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you found us so helpful! We appreciate your review and hope we can continue serving you for many years to come.
2016 Ford Escape
All went smoothly. I contacted Julie Getkin, told her what I was looking for and she quickly responded with information on two similar models of a Ford Escape. I told her which one I was interested in and in a couple of days, I went in, filled out the paperwork, and I drove home. Very happy with Julie (again) and with my new Ford Escape.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rosemary, thank you for sharing your recent experience at Bob Maxey Ford of Howell, Inc.. Please let us know if there's anything else we can do for you.
Great Service
I needed an oil change for my 2014 leased Ford Taurus, and wanted to come in the day I called for an appointment. Service Dept. said to come in at 4pm and they would work me in. They did just that & 45 minutes later I was on my way with the oil change, tires rotated, checked back-up camera (nothing was wrong that cleaning wouldn't take care of), and a clean car. Everyone was helpful and friendly, and the popcorn was fresh. Thank you. Maryanne Kelly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase