Reviews
SIMPLE AND PAINLESS SERVICE EXPERIENCE
service was very easy and painless. Explained the issues which were quickly diagnosed and repaired on my extended warranty. it was an entirely pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The staff at Bob Maxey Ford of Howell, Inc. always strives to provide personable and excellent customer service. We greatly appreciate your business, and thank you again for the review!
Warrantee work on transmission recall 2014 Focus
2014 Focus had a recall on transmission problem they ordered parts took about 2 months but not their fault took so long, got it done in a day, had a loner car for me , all service personal very helpful and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Feels like truck could hit the 500,000 mark now.
280,000 miles on a diesel truck can be painful on the bank account. You guys make it easier when the truck comes home running like new again. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Looking for a new car
I purchased a 2016 Fusion. It went very smoothly.My salesperson was excellent
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Norma! We're happy to help however possible. We appreciate your review and hope we can continue serving you for many years to come.
Great service
Service was very timely. All service department employees were top notch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Marvin, for the glowing review! Drive safe, and we'll see you on the road.
2015 Ford Fiesta Service
2015 Ford Fiesta - Great "hometown" service. I appreciated the quick turn-around for an oil change and tire rotation. All the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr Paul Wisniewski
The Body shop did over and beyond great service kept me up to date with progress Escape looked great upon completion
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2016 Explorer
My sales representative was Brian Waldo. He took time to answer questions and allowed me opportunity to test drive a few different vehicles. He was patient in helping me find the right vehicle for me. Best of all I felt no pressure to purchase a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! Don't hesitate to call us if you ever need anything. Be safe on the road.
Fast!!
Had a set of new tires put on in 45 minutes - very pleased with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maxey Ford is awesome
The service dept is awesome. They really know what they're doing, they are courteous, they'll take you home and pick you up if you need it, and they're reasonably. I wouldn't take my car anywhere else. Seriously.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the wonderful comments of the team here at Bob Maxey Ford of Howell, Inc.. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!