Bob Maxey Ford of Howell

Great experience all around friendly service visit. Will surely return again

This was the first time I have used your service. I was coming in for an oil change & a vehicle recall on my leased 2015 Fusion. When I called for an appointment the person I spoke to was very helpful. He explained how long it would take. The staff was courteous when I got there. It took a little longer than expected but that was because they did such a thorough job. They found a nail in one of my tires and were able to patch it. I was very thankful they checked everything out as a flat tire would have been very stressful for me.

I love my 2016 Explorer and everyone at the dealership was very helpful and friendly

had a full brake job done on my 2010 F150. noticed vibration that wasn't there previously. brought it back in twioe to rectify the problem. was advised to take it to the place where I bought the tires after rebalancing twice did not work. was also advised to bring it back in if further attention was needed. I felt like the service manager, Dan Retherford, really cared about getting it right for me.

The vehicle I purchased was a 2015 Focus SE hatchback. The service was phenomenal and so was the staff. They took care of everything, reviewed and showed everything also.

Car was worked on according to our pre-determined time and was ready when expected. Good job.

It was my granddaughter that purchased a car. Mike was excellent with her. I wouldn't go anywhere else.

They are very nice people that work there and no how to take care of the costumer

The service is great, the people all know what they're doing.

This was our first time purchasing a new Ford product. We were very pleased with our overall experience at Bob Maxey. Our salesman, Will Andrews, was one of the most pleasant, most courteous sales representatives we have encountered. He told us right off, if he didn't know an answer to our question he would find someone who did. We have purchased many new vehicles in the past and this was one of the easiest transactions we have done, We sat briefly with Will and gave him an idea of what we were looking for and he found us the perfect vehicle first try. He *listened* to what we said and he nailed it....! We understand that Will is new to your dealership and believe he will be an asset to your company. Jeff and Rick were also great to work with....!!! If your service department handles your customers as well as your new car sales staff, I know we will be long time satisfied buyers.