Reviews
Exceptional service
My wife and I leased a Fusion from Bob Maxey recently and Cheri, our salesperson, was exceptional from greeting us the first time to following up with us after the sale. I just had a remote starter added last week and the service here was just as exceptional. We are very satisfied and will not hesitate to continue doing business with your firm. Thank you for making us feel like our business is important to you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2016 Ford Fusion
Scott Clower and Jeff Moon were extremely nice and treated us like they had known us forever. It is nice to be remebered from previous visits
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2015 F350 Diesel purchase
My search for a vehicle lead me to Bob Maxey due to the specific option content I needed (6.7L Diesel with 5th wheel tow haul prep package). You had unit in stock that matched my requirements. Sales process went smoothly - John Camilleri was knowledgeable and efficient on making the sale and helping research some load distribution and axle capacity ratings for me. Only disappointment was valuation of my trade in vehicle was low. Seems to me that new car dealerships could be happy with profits on the new vehicle sales and be more willing to have a "break even" exchange on the trade in. Needed to make a second trip out the dealership from the Milford area, to pick up my old vehicle which I will now keep or sell myself.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leasing
leased a 2016 explorer, salesperson went above and beyond in helping us find our car, staff was great in all aspects from office to prep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
Scheduling was a breeze, work done on time. Good job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Overall experience
Friendly and courteous. Waiting room was very clean and extras like coffee, water, and popcorn.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Escape recall and service
Service just gets better and better great experiance
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
escape
Dan is a very attentive manager. great crew vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly Service
No lies. No extra repairs. Cleaned car. Quick service. Honored a warranty. Drop box service worked fine. Thank u.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
oil change
service very quick; staff very courteous; nice waiting area....fresh coffee is a nice touch! also, appreciate VERY MUCH the car wash......
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase