Reviews
Service writer did amazing and worked with me through all
Service writer did amazing and worked with me through all the issues but the mechanic must have been rushed or sidetracked on the job. They made it right and I just fixed the rest myself. Will go back but glad I took a look at the work afterwards.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback on the service at Lithia Chrysler Jeep of Reno. We're glad our team could address some concerns and appreciate your personal effort to finalize everything. Please do not hesitate to reach out directly with further issues or questions.
Great job on my vehicle and great service department
Great job on my vehicle and great service department completed on time by knowledgeable team teams.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for acknowledging the service department at Lithia Chrysler Jeep of Reno. It's great to hear your vehicle was well cared for and everything was completed on schedule. We value your feedback and look forward to assisting you in the future.
When it comes to service, I have always had a plesant
When it comes to service, I have always had a plesant experience! Everyone is very welcoming and there lobby is clean and pretty quiet.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing the welcoming atmosphere and clean lobby at Lithia Chrysler Jeep of Reno. We appreciate your positive feedback about our service.
Prompt.
Prompt. Through. Efficient. I Trust my vehicles will be serviced efficiently at Lithia Reno and trust my service advisor, Bob Pearce to recommend what is needed without worrying I'll be taken advantage of or that some thing will be missed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing the efficient service at Lithia Chrysler Jeep of Reno. Trust is crucial, and it's great to know our team has earned yours with honest recommendations. We appreciate your continued confidence in us.
Always a quick and easy process.
Always a quick and easy process. We really appreciate the technicians and service department at Lithia.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback about our technicians and service department at Lithia Chrysler Jeep of Reno. We are glad to hear your process was quick and easy. We look forward to continuing to serve you.
They are very helpful, especially aservice.
They are very helpful, especially aservice.Manager Ben Healy helps us out and answers questions easily.So we understand and he gets us in right away
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for acknowledging the help you received from our team at Lithia Chrysler Jeep of Reno. It's great to hear that your questions were addressed effectively and promptly.
I purchased the extended warranty when I bought my Jeep.
I purchased the extended warranty when I bought my Jeep. I called my sales rep to set up my service appointment and he took care of the leg work of setting my appointment which I really appreciated and my truck was in and out in about an hour. The whole thing was easy, quick and the first 3 services are free. Works for me!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with the extended warranty and service appointment at Lithia Chrysler Jeep of Reno. We appreciate your recognition of our efficient scheduling process and quick service turnaround times. We look forward to continuing to assist with your vehicle needs.
The person that checked me in was exceptionally helpful.
The person that checked me in was exceptionally helpful. He was very friendly and caring about my issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thankful to hear that our team provided a helpful and friendly experience at Lithia Chrysler Jeep of Reno. Your feedback is very important to us, helping ensure quality service. We appreciate you choosing us for your automotive needs.
I appreciate all the effort that everyone went thru to
I appreciate all the effort that everyone went thru to make it possible to get this beautiful car, plus a decent number for my trade in. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Enjoy your new vehicle!
Robert is great to work with and always treats us well
Robert is great to work with and always treats us well and we always feel we got a pretty good deal
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Robert here at Lithia Chrysler Jeep of Reno. We will pass along your kind words to Robert!